What are the responsibilities and job description for the Hotel Indigo Baltimore - Banquet Captain position at Remington Hotels?
What you will be doing
- Make arrangements for equipment needed for guest functions, ensuring its accuracy and completeness prior to the staff's arrival for room set up.
- Assist the Banquet staff in room set up. Make sure all guest tables, buffet tables and equipment are set up correctly. Ensure all requests and needs are met, referencing BEO's.
- Schedule staff for pre-meal assignments and function stations. Inform them of any special request or special instructions.
- Inspect food for quality and presentation prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.
Qualifications:
What we are looking for
- Effective communication skills, both verbal and written, to communicate with guests and associates.
- High work ethic and self-initiative, prompt, professional service
- Ability to work in high pressure situations
- May be required to work varying schedules to include nights, weekends, and holidays
- Read and interpret BEO's to understand and verify room set up and menu served
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
- Physical Requirements (In-Office Role)
- Ability to work in a standard office environment.
- Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
- Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
- Ability to hear and participate in conversations and meetings, use phone and/or headset
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
- Ability to work in a standard office environment.