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Sales Service Manager

Remington Hospitality
New Orleans, LA Full Time
POSTED ON 11/21/2025 CLOSED ON 1/5/2026

What are the responsibilities and job description for the Sales Service Manager position at Remington Hospitality?

Join our team and help create unforgettable guest experiences.

Le Pavillon Hotel is seeking a motivated, personable, and detail-oriented Service Sales Manager to lead the planning and sales of meetings, social events, and special occasions. This role is ideal for an energetic hospitality professional who excels at relationship-building, event execution, and revenue generation while delivering exceptional guest service.

Key Responsibilities

  • Manage the full sales cycle for catering events, including weddings, meetings, receptions, and social functions.
  • Detail and manage Senior Sales Manager group bookings of 40 guests and under.
  • Conduct site tours and menu tastings to showcase the hotel’s event spaces and culinary offerings.
  • Prepare professional proposals, contracts, and Banquet Event Orders (BEOs).
  • Collaborate closely with banquet, culinary, A/V, and operations teams to ensure flawless event execution.
  • Develop new business through prospecting, networking, and maintaining strong client relationships.
  • Maximize revenue through strategic upselling and creative event design.
  • Monitor event budgets, billing, and financial accuracy.
  • Represent Le Pavillon Hotel at industry events, bridal shows, and community functions.

Qualifications

  • Minimum of 2 years experience in catering sales, event planning, or hotel sales.
  • Excellent communication, negotiation, and relationship-building skills.
  • Proven ability to manage multiple events and deadlines in a fast-paced environment.
  • Strong knowledge of banquet operations, food & beverage service, and event logistics.
  • Experience with sales and event management systems (CI/TY preferred).
  • Genuine passion for hospitality and delivering exceptional guest experiences.

Why Join Le Pavillon Hotel

  • Supportive and collaborative team environment
  • Competitive salary with commission and bonus opportunities
  • Comprehensive health, dental, and vision benefits
  • Generous hotel discounts
  • Paid time off and holidays
  • Career growth and development opportunities

Salary.com Estimation for Sales Service Manager in New Orleans, LA
$116,596 to $158,199
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