What are the responsibilities and job description for the Front Desk Supervisor position at Remington Hospitality?
Starting at $25/hr.
What You Will Be Doing
What You Will Be Doing
- Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.