Director of Human Resources - Pier House Resort & Spa, Key West, Fl

Position Summary

The Director of Human Resources coordinates long and short term planning and implementation of policies and procedures relating to hotel associates to help create a safe culture of hospitable service, resulting in strong productivity and an engaged workforce.

Core Responsibilities

• Administer, direct and facilitate the property Human Resources functions.
• Coordinate and direct the recruitment, processing, orientation and training of qualified applicants for all positions.
• Monitor performance appraisal systems.
• Administer benefits program appropriately.
• Accurately administer wage and salary program.
• Monitor compliance with local, state and federal laws, as well as established policies and procedures.
• Act in concert with hotel management team and property General Manager.
• Coach and counsel associates, including managers.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.
  
  

Knowledge, Skills And Abilities

• Bachelor's degree in Human Resource or related business field
• Minimum 5 years' experience leading HR functions, demonstrating proven investigation and problem resolution skills
• Strong business communication skills verbal and written
• Strong presentation skills and ability to train at leadership and hourly level
• Knowledge of federal, state and local employment laws and regulations
• High work ethic and self-initiative
• Strong computer skills in Microsoft Suite
• Some travel may be required
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
• Ability to participate in, and at times lead departmental and/or hotel team meetings
  
  

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.