Location Manager

Job Title: Location Manager

Location: Remedy Burger - Staunton, VA

Employment Type: Full-Time

Reports To: Director of Operations / Owners

Job Summary:

At Remedy Burger, we offer an elevated fast food experience in the heart of downtown Staunton. We aim to provide delicious burgers, top notch beer and wine, sodas, and a variety of cocktails for guests to enjoy. Our QR ordering system, kiosk ordering system, and mobile ordering POS stations provide a streamlined service experience for our guests. All are welcome at Remedy Burger!

We are seeking a full-time Location Manager, to run the operations of Remedy Burger. The Location Manager will train with the current team and Director of Operations to learn the systems in place, before streamlining those systems and evolving the restaurant beyond its current successes. Our goal is to provide both our staff and our guests with a comfortable, hospitable, and welcoming dining environment. 

Restaurant Management experience is required. Equally important to our culture, is an individual who is excited to be a part of team that meets a high threshold for hospitality. We are looking for confident, highly motivated candidates who are wired to do this job well because they care deeply about small details.

The Location Manager will oversee the daily operations. The ideal candidate will be a dynamic leader with a passion for hospitality, exceptional customer service, and proven experience managing staff, budgets, and inventory. This role requires a hands-on approach and the ability to maintain high standards of food quality, service, and cleanliness. Optimistic applicants should expect to lead their team through busy shifts, with an infectious and gracious level of empathy. Versatile, highly motivated individuals will thrive here.

Whether you're serving guests, preparing or cooking food, or supporting our exceptional team, your genuine energy and attention to detail will help create a warm, inviting dining environment. The Location Manager will ensure that every guest feels welcome, cared for, and appreciated from the moment they walk through the door until they leave. They will do their best to ensure every guest leaves satisfied having received a five-star experience. 

Key Responsibilities:

• Leadership & Staff Management:
• Hire, train, and supervise front-of-house and back-of-house staff
• Create staff schedules and manage labor costs
• Foster a positive team culture focused on care, creation, collaboration, communication, and accountability
• Customer Experience:
• Ensure a consistently exceptional dining experience for all guests
• Address customer feedback and resolve issues professionally and promptly
• Maintain high standards for food presentation, cleanliness, and service
• Operations & Financial Management:
• Oversee daily operations and ensure compliance with health and safety regulations
• Monitor inventory and place orders for food, beverages, and supplies
• Control costs and optimize profitability, including managing budgets and KPIs
• Compliance & Standards:
• Ensure compliance with all local, state, and federal regulations
• Enforce company policies and maintain standard operating procedures

Qualifications:

• 3 years of experience as a Manager or Assistant Manager in a high-volume restaurant
• Strong leadership, organizational, and communication skills
• Experience with POS systems, scheduling software, and inventory management tools
• ServSafe or Food Handler Certification (preferred)
• Willingness to work nights, weekends, and holidays

What We Offer:

• Competitive salary (commensurate with experience) 45k-50k per year.
• Opportunities for growth, advancement, and professional development. 
• On-the-job training, employee meals, employee discounts, and team perks.
• A fun, fast-paced work environment.
• 12 days PTO.
• Retirement Benefit. 3% with 3% company match expected.
• Autonomy and Flexibility.

Apply today and join an exceptional team at one of Virginia Living’s Winners for “Best Burger Joint.” We look forward to meeting you.