What are the responsibilities and job description for the Front Desk Administrator position at REMAX Suburban?
Job Summary
REMAX Suburban is seeking a friendly, organized, and detail-oriented Front Desk Administrator to be the first point of contact for our clients, agents, and vendors. This role is central to keeping our office running smoothly — from greeting walk-ins to supporting transaction paperwork and agent scheduling.
Duties
- Greet clients, visitors, and agents in a warm, professional manner
- Answer and route phone calls; manage general office email inbox
- Schedule showings, open houses, and agent appointments
- Assist with MLS entries, listing updates, and transaction paperwork
- Maintain filing systems (digital and physical) for contracts and client records
- Coordinate with management (office supplies, cleaning, IT, maintenance)
- Support marketing tasks: Printing for Marketing Department
- Maintain a clean, welcoming front office environment
- Additional duties may be assigned as business needs evolve.
- Limited, occasional travel to other real estate brokerage office locations throughout the Chicago suburbs may be required.
- Support Agents by answering questions and communicating office procedure information.
- Coordination with office manager of monthly/quarterly office meetings
- Ongoing communication with agents to support the company with upcoming events/training.
Experience
- High school diploma required; associate degree or relevant coursework a plus
- 1 years of front desk, administrative, or customer service experience (real estate experience a plus, not required)
- Strong verbal and written communication skills
- Proficient in Microsoft Office / Google Workspace; ability to learn MLS and CRM systems
- Highly organized with strong attention to detail and ability to multitask
- Professional appearance and demeanor
- Reliable and punctual
Preferred
- Prior real estate, title company, or mortgage office experience
- Familiarity with real estate contracts and terminology
Join us to be part of a lively team where your organizational talents shine! We value proactive individuals who thrive on delivering exceptional support and creating welcoming environments.
Pay: $20.00 per hour
Work Location: In person
Benefits:
Job Training, Company Social Events, Work From HomeSalary : $20