Director of Clinical Services

Overview

The Director of Clinical Services is responsible for the overall direction of hospice clinical services. The Director of Clinical Services establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Responsibilities

• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
• Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel.
• Assists Clinical Supervisors in managing clinical teams and planning.
• Provides help in assessment, planning, implementation, and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Assists the Executive Director/Administrator in the preparation and administration of the organization's budget.
• Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues, or expenses.
• Evaluates performance of Clinical Supervisors.
• Assists Clinical Supervisors in developing skills and techniques in evaluating the performance of clinicians.
• Hires, evaluates, and terminates organization personnel.
• Conducts annual evaluations on clinicians, or more frequently if indicated.
• Oversees the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and
• reporting of organization activities.
• Assures proper maintenance of clinical records in compliance with local, state, and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops, implements, and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated.
• Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
• Assists with the evaluation of organization performance via quality assessment, performance improvement
• program, productivity, quarterly, and annual reviews. Ensures the quality and safe delivery of hospice services provided through the Organization.
• Assists in the development of organization goals. Develops, recommends, and administers.
• Organization policies and procedures.
• Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and maintains compliance with the TJC Home Care standards.
• Stays informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel.
• Promotes hospice referrals in the health care community.
• In the absence of the Executive Director/Administrator, the Director of Clinical Services will serve as the Acting Executive Director/Administrator
• Other duties as assigned by the Executive Director/Administrator.

Qualifications

• Registered nurse in the State with current licensure to practice professional nursing in the state.
• Bachelor’s degree in nursing from an accredited program by the National League for Nursing.