What are the responsibilities and job description for the Part-Time Front Desk Receptionist position at ReLive Physical Therapy?
Job Title: Central Scheduling Receptionist
Company: ReLive Physical Therapy
Location: Mokena, Illinois – In-Person Position
Schedule: Part-Time | Monday, Wednesday, Friday | 9:00 AM – 5:00 PM
About Us:
ReLive Physical Therapy is a growing network of PT clinics dedicated to delivering exceptional rehabilitative care with a personalized touch. Our mission is to help patients restore mobility, reduce pain, and regain independence. We’re seeking a reliable and detail-oriented Part-Time Central Scheduling Receptionist to join our administrative team and play a key role in supporting our clinics and patients.
Position Summary:
As a Central Scheduling Receptionist, you will be the first point of contact for incoming calls across all ReLive locations. Your primary responsibilities will include scheduling appointments, processing medical records, and handling patient payments. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Answer and direct incoming phone calls for all clinic locations
- Schedule, confirm, and reschedule patient appointments
- Verify insurance information and update patient records
- Process medical record requests and ensure HIPAA compliance
- Collect and post patient payments, co-pays, and account balances
- Maintain accurate documentation in the electronic health record (EHR) system
- Collaborate with clinical and administrative teams to ensure smooth workflow
- Provide friendly, professional, and efficient customer service to all patients
Qualifications:
- High school diploma or equivalent (required)
- 1–2 years of experience in a medical office or similar healthcare setting (preferred)
- Experience with medical scheduling software and electronic health records (EHR)
- Excellent phone etiquette and verbal communication skills
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks efficiently and accurately
- Knowledge of HIPAA guidelines, insurance verification and payment processing procedures (preferred)
What We Offer:
- Supportive and team-oriented work environment
- Opportunities for growth and development within a thriving company
- Consistent daytime schedule: Monday, Wednesday and Friday
To Apply:
Please submit your resume. We look forward to hearing from you!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Opportunities for advancement
Work Location: In person
Salary : $18 - $20