What are the responsibilities and job description for the Medical and Nurse Assistant and Receptionist position at Relief Allergy Institute?
Position Overview
St. Charles and Elgin Offices.
We are seeking a highly organized and patient-focused Medical and Nurse Assistant & Front Desk Patient Coordinator to join our team. This hybrid role combines both clinical and administrative responsibilities, ensuring seamless patient care from check-in to examination. The ideal candidate will be comfortable handling front desk duties, while also assisting providers with patient care in a clinical setting.
Key Responsibilities
Front Desk & Administrative Duties (Patient Coordinator Role)
- Greet and check in patients, verifying insurance and demographic information.
- Collect co-pays, process payments, and assist with billing inquiries.
- Schedule patient appointments, follow-up visits, and manage provider calendars.
- Answer phone calls, respond to patient inquiries, and coordinate referrals.
Clinical Duties (Medical and Nurse Assistant Role)
- Room patients, obtain vital signs, and document medical history in the EMR system (Tebra).
- Prepare exam rooms and assist physicians with procedures as needed.
- Administer allergy testing, hearing tests, and other in-office procedures as directed.
- Perform diagnostic tests such as spirometry and skin testing.
- Educate patients on treatment plans, medications, and follow-up instructions.
- Communicate patient information to physicians, nurse practitioners, or registered nurses.
- Advise patients about their condition and treatment plan.
- Assist physicians during patient examinations.
- Assist in inventory management and stocking of medical supplies.
- Follow infection control protocols and ensure exam rooms are sanitized between patients.
- Assist with obtaining clinical information to complete prior authorizations for procedures and specialty drugs.
Qualifications & Skills
- Education: High school diploma or equivalent required. MA certification
- Experience: At least 1 year of experience as a Medical Assistant, Front Desk Coordinator, or a related role in a healthcare setting. Experience working in an allergy/ENT setting is preferred but not required
- Technical Skills: Familiarity with electronic medical records (Tebra/Kareo preferred), insurance verification, and basic medical procedures.
- Soft Skills: Strong interpersonal, communication, and multitasking abilities. Must be detail-oriented, professional, and able to work efficiently in a fast-paced environment.
- Commute: Ability to commute to St. Charles clinic with occasional travel to other area clinics in Carol Stream and Elgin
- Bilingual candidates preferred but not required.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Travel reimbursement
Work Location: In person
Salary : $18 - $22