What are the responsibilities and job description for the Executive Assistant position at RELIC?
Possibly the Most Essential Executive Assistant Role You’ll Ever HaveFull-Time • RemoteRELICwww.relictables.com Instagram: @relictables Let’s skip right to the good stuff.Relic is a fast-growing premium furniture brand where craftsmanship, communication, and care all matter. Every table we build becomes the centerpiece of someone’s home - and we believe the experience from first inquiry to delivery day should feel just as beautiful as the furniture itself.We’re looking for the person who becomes the operational heartbeat of Relic: the one who protects our CEO/Founder Jon Hively’s time, keeps our production and delivery timelines accurate, moves leads forward, communicates with clarity, and ensures every client feels taken care of.This is the role that keeps the entire company in sync.If you love organizing moving pieces, creating predictability, and being the calm, proactive engine that keeps everything running... welcome home. Let’s get the bad news out of the way first.If you’re looking for a simple admin job with a tidy to-do list, this isn’t it.This role is:fast-pacedcommunication-heavydetail-heavycalendar-heavyscheduling-heavyoperations-heavyand a central point of coordination across sales, production, delivery, and customer experienceYou’ll be the one who:Takes things off Jon (CEO/Founder)’s plateAnticipates issues before they happenKeeps timelines accurateUpdates clients before they askMoves leads forwardEnsures deliverables stay on scheduleKeeps the business running smoothly behind the scenesIf you love being the glue — the integrator — and you feel alive when you’re organizing moving parts...You’re exactly who we want. Now, the good stuff.You’ll have a high-impact role with trust, autonomy, and ownership.You’ll be Jon’s right hand — the person who ensures his time, energy, and attention stay focused on the highest-value areas: sales, design, creative direction, and growth.You’ll run:the inboxthe calendarthe lead flowthe pipelinethe production schedulethe delivery cadencethe weekly and monthly KPIsand the internal communication rhythmYou’ll create order, smoothness, and predictability across the company.You’ll be part of a team that genuinely cares about quality — in the product and in the experience. And you’ll play a huge role in helping Relic level up to its next stage of growth. YOU’LL KNOW THIS JOB IS FOR YOU IF...You love being the steady, proactive operator who keeps the ship on course.You think in systems, timelines, and next steps.You naturally anticipate what’s needed before anyone asks.You communicate clearly, kindly, and professionally.You’re comfortable keeping multiple moving parts in sync.You get real satisfaction from follow-through and organization.You thrive in a role where your work builds momentum for others.You want to help a creative small business grow in a big way. NORTH STAR PRINCIPLES (What Guides This Role)1. Protect Jon’s TimeIf it doesn’t require Jon’s brain, you handle it.2. Run a Clean, Predictable CalendarJon should always know where he’s going, why it matters, and what he needs beforehand.3. Respond Clearly & KindlyFast, clean, warm communication at all times.4. Anticipate NeedsLook ahead: today → this week → next month → next quarter.5. Prioritize Momentum & RevenueThe operational engine drives sales, delivery, and client experience.6. Capture Preferences & Build the PlaybookIf Jon likes something done a certain way, document it. WHAT YOU’LL BE DOING 1. Executive SupportOwn Jon’s inbox (Email GPS system)Handle scheduling, batching calls, and protecting focus timeDraft follow-up emails, call prep notes, and client communicationsKeep Jon’s calendar clean, logical, and predictableFilter out unnecessary noise and simplify decisions2. Sales Lead SupportRespond to inbound leads quicklyFollow up with warm/hot leads to keep momentumMove leads through our Trello pipelinePrepare proposals and organize pre-sales materialsTrack every touchpoint to ensure no lead goes cold3. Operations & Production CoordinationMaintain the production scheduleEnsure every project has complete details before productionKeep turnaround times accurateFlag timeline risks earlyMaintain weekly alignment across production → finishing → delivery4. Delivery PlanningDraft weekly delivery plansGather and confirm client availabilityCommunicate routes with delivery teamSend delivery windows and remindersManage reschedules and communicationEnsure a smooth, white-glove delivery experience5. Client ExperienceSend weekly project updatesAnswer questions kindly and clearlyProactively communicate timeline changesMaintain the “Relic level” of warmth and professionalismMake sure clients feel informed at all times6. Admin, Reporting & OrganizationWeekly QuickBooks categorizingWeekly KPI dashboard preparationMonthly KPI and trend analysisMaintain SOPs, systems, and digital organizationKeep Trello updated, clean, and organized7. Internal Communication & Workflow ImprovementRun Monday morning KPI meetingsDocument workflows and improve systemsMaintain automations in TrelloSpot recurring issues and suggest solutionsKeep Jon aware only of what actually needs his attention WHAT SUCCESS LOOKS LIKECommunicationInbox zero daily<24-hour reply time on all client communicationAll follow-ups sent the same dayWeekly client updates sent consistentlyProduction & DeliveryAccurate schedule forecastsDelivery plan drafted every Monday by 10 AMEfficient and logistical routingExcellent communication with team and clientsSales & PipelineTrello board kept neat and up to dateLeads reliably responded to and followed up withPipeline moves steadilyAdmin & KPIsWeekly KPIs preparedQuickbooks transactions categorized weeklyMonthly metrics delivered on timeClean, organized files and SOPsOverallJon gets back 10–15 hours/week minimumThe business runs smoother than everClients rave about the communicationProduction, sales, and delivery stay in sync WE’D LOVE TO MEET YOU IF YOU...Have 2 years in operations, EA work, admin, logistics, or client experienceCommunicate with clarity, kindness, and confidenceAre tech-comfortable (Trello, CRM tools, spreadsheets, email systems)Learn systems quicklyLove organization, follow-through, and clean processesAre proactive, not reactiveWant to help a growing creative company scaleRelic Executive Operations — Application Questions 1. Why do you want to work at Relic, and what about this role feels like a strong fit for you? (4–6 sentences max) 2. What does “protecting an executive’s time” mean to you? 3. This role requires clear, warm communication. Write a short reply to a client asking, “Any update on my table?” when the project is running slightly behind. 4. A warm lead hasn’t replied in 3 days. Draft the follow-up message you would send. 5. You discover a Trello card is missing key information right before production begins. What do you do next? 6. What tools or systems do you use to stay organized? Video Submission (Required) Please record a video (3 min max) of yourself answering the following questions:(This does NOT need to be fancy — a simple phone video or loom is perfect.)Why are you interested in this position?What do you know about our company?What is your ideal work environment?What are your strengths?Where do you see yourself in 5 years? FINAL STEPEmail your video, your application question answers, and your résumé to jon@relictables.com with the subject line “You just found your EA”
Salary : $50,000