Revenue Cycle Representative

RFS is seeking a detailed-driven professional with medical insurance billing and claims resolution experience who thrives on problem‑solving and clear communication. Join us and help shape the future of a company that values people as much as performance.

Who We Are

RFS specializes in revenue cycle management with a focus on optimizing medical insurance billing and self-pay balances for our clients. Our Revenue Cycle Reps are a team that handles accounts with problem medical insurance claims such as underpayments, appeals, and denials in support of the healthcare providers missions.

Why Choose Us?
RFS is a dynamic and growing medical revenue cycle service company. RFS is more than just a workplace; we prioritize our core values of Compassion, Integrity, and Respect. We understand that work-life balance is essential for your well-being. Our comprehensive benefits package is designed to support your physical, emotional, and mental health, offering flexible scheduling, paid time off, retirement plans, and diverse insurance options.

Duties & Responsibilities

As a Revenue Cycle Representative at RFS you will:

• Review and work denied, rejected, and unpaid claims
• Process appeals when necessary
• Follow up with medical insurance payers and resolve claim-related issues
• Submit claims, retrieve reports and work rejections
• Submit deposits for processing in a timely manner
• Process scanned mail as directed
• Serve as the primary point of contact with insurance providers to ensure accurate claim resolutions.
• Answer inquiries, assist with claim issues, and act as a liaison between insurance companies, healthcare providers, and patients

Education and Experience

• High School Diploma or Equivalent
• Minimum 2 years of medical office revenue cycle experience
• Medical insurance and medical claims management experience is a must
• Knowledge of medical and insurance terminology, CPT/ICD-10 coding, billing forms.
• Familiarity with payer portals like Availity, clearinghouse platforms such as TriZetto, and various EMR platforms.
• Experience with Medicare, Medicaid, and managed care payers.

Ideal Candidate Traits

• Strong independent work ethic while being a collaborative team player.
• Excellent attention to detail with superior problem-solving and analytical abilities.
• Outstanding communication skills to effectively liaise with healthcare providers and insurers.
• Solid organizational, math, and computer proficiency.

Compensation & Benefits

• Hourly Rate: $18.00 - $20.00 (based on experience).
• Paid Time Off (PTO) package and up to 9 paid holidays.
• Group Medical, Dental, and Vision insurance.
• Life Insurance, AD&D, and Long-Term Disability Coverage.
• 401k retirement plan, education assistance, and employee support programs.

Work Environment

• Hours: Monday through Friday, 8 AM to 5 PM Mountain Time 9-6 Centeral
• Casual dress code in a modern and centrally located office in Colorado Springs or Arlington TX.
• Breakrooms with free Wi-Fi.

·Reliant Financial Services LLC is an Equal Opportunity Employer and is fully committed to providing a professional work environment where all applicants and employees are treated fairly and equitably. In keeping up with this commitment, it is RFS policy to afford equal employment opportunities to all applicants and employees without regard to disability, race, creed, color, sex, sexual orientation, gender identity, gender expression, religion, age, national origin or ancestry, genetic information, marital status, pregnancy, organ donor status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state and local regulations. Employment decisions at RFS are based on business needs and the individual’s merit, qualifications, experience, and skills. RFS seeks to recruit, hire, train, and retain the most talented people from a diverse candidate pool. RFS reserves the right to determine whether criminal history is incompatible with the duties, trust responsibilities, regulatory expectations, or business necessity associated with the position. Certain positions may require eligibility to service client accounts or access client systems/facilities. Failure to meet applicable client or regulatory screening requirements may render an applicant ineligible for employment or assignment. When they do not impose an undue hardship on RFS, reasonable accommodations for individuals with disabilities are provided upon request to ensure accessibility of the application process. RFS does not use AI to screen or evaluate applications prior to human review; however, third-party platforms such as really may use automated tools as part of their applicant processing, which may involve AI.

Application Deadline

We anticipate this position to close on 08/20/2026 or when the position is filled. Please submit your application at your earliest convenience to be considered.

Pay Range Disclosure

In accordance with the Colorado Equal Pay for Equal Work Act, the pay range for this position is $18.00/hour to $20.00/hour to start.

We look forward to welcoming you to our team and embarking on a rewarding journey together at RFS!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Have you been convicted of a felony for which you were not pardoned, or your record expunged? If yes, please explain. You need not provide information about felony convictions which are not related to the job for which you are applying. A conviction will not necessarily constitute disqualification, and its nature, age and job-relatedness will be considered.
• Have you ever been convicted of misappropriation of funds, embezzlement, or similar for other dishonest conduct; or an offense involving the use of a weapon; for burglary, robbery, breaking and entering or theft; or physical assault or other violent crime?

Experience:

• insurance billing: 2 years (Required)
• Medical Claims management: 1 year (Required)

Work Location: In person

Salary : $18 - $20