Job Responsibilities and Requirements

The Human Resources Associate is responsible for providing administrative support for the HR Department, in particular the HR Operations Team. The HR Associate, reporting to the Manager of HR Operations, will be a key member of the team responsible for daily system transactions across multiple disciplines. The HR Associate acts as the first point of contact for team member questions regarding onboarding, Paid Time Off (PTO), and general HR inquiries. Additionally, they will be responsible for project management of key processes related to the HR System specifically focused on creating end user ease of use.

Human Resources Information Systems

• Maintains team member data including auditing data, following up to ensure data integrity, and supporting self-service initiatives
• Creates and edits system documentation for the HR Team and Enterprise Team Members
• Supports the HR Team with training as needed around processes and procedures
• Provides support and assistance related to the HRIS systems to team members and managers
• Creates, updates and supports reports generated via the HRIS system
• Collaborates with HRIS and other HR Teams on testing, data audits and optimization projects

Administrative

• Provides seamless and client focused support, responding to team member questions and resolving issues timely, throughout the team member lifecycle
• Redirects team members regarding inquiries to Payroll, Benefits, Talent Acquisition, and other internal departments as needed
• Coordinates employment and payroll verifications
• Administers the Referral bonus program
• Prepares PTO payout calculations for team members at termination
• Manages I-9 process by ensuring appropriate documents are used, maintains records, and audits for accuracy
• Reviews all Unemployment requests
• Processes invoices for HR Department

Projects

• Reviews and coordinates necessary updates to the HR Department intranet page
• Gathers preliminary HR data needed for internal and external audits
• Meets with internal and external auditors for walkthrough of control testing
• Prepares data and reports required for HR compliance, such as EEO-1 and policy acknowledgments
• Supports projects within the HR Team to gain knowledge and understand of all HR functions
• Assists HR Team members as necessary

Required Knowledge, Skills, Abilities and/or Related Experience

• High School Diploma or equivalent required. Associates Degree in the area of Human Resources or Business Administration preferred.
• Minimum of 2 years directly related administrative/clerical experience required.
• Proficiency in MS Office, specifically Excel and PowerPoint
• Proficiency with Workday preferred
• Able to prioritize work. Must be detail oriented, extremely accurate, able to follow up on long-term, ongoing projects and meet all deadlines with minimal supervision.
• Must be able to successfully function in a fast paced, diversified environment and work under pressure.
• Excellent verbal and written communication skills are required.
• Strong interpersonal relationship, problem solving and customer service skills are required.
• A collaborative team player with great initiative
• Highly organized with the ability to handle multiple priorities at once
• Able to anticipate needs and drive solutions
• Able to maintain the highest level of confidentiality

Ability to Travel: None

The expected hiring range for this position is $26.44 - $33.05 hourly for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

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