What are the responsibilities and job description for the Office Manager (Homecare Agency) position at Reliance Health Services?
Job Summary
We are seeking a dynamic and highly organized Office Manager to lead the administrative operations of a dedicated homecare agency. In this vital role, you will oversee daily office functions, coordinate with healthcare professionals, and ensure smooth communication between staff, clients, and vendors. Your leadership will foster an efficient, compliant, and compassionate environment that supports both our team and the individuals we serve. This position offers an exciting opportunity to make a meaningful impact in healthcare management while utilizing your expertise in medical office operations and administrative support.
Duties
- Oversee daily operations of the office and ensure all departments are running efficiently
- Manage and support internal team members (Client Support, Staffing/HR, and Operational Support)
- Ensure all client services are properly staffed and running smoothly
- Monitor team performance, accountability, and productivity
- Identify operational issues and implement solutions proactively
- Maintain high standards for client satisfaction and caregiver support
- Oversee hiring coordination and staffing needs in collaboration with the care team
- Ensure compliance with company policies, documentation, and healthcare standards
- Review reports, track key metrics, and improve overall business performance
- Act as the main point of escalation for complex client or staff issues
- Support business growth by improving processes, efficiency, and team structure Qualifications
- Previous management or leadership experience required (home care or healthcare preferred)
- Strong organizational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and leadership abilities
- Experience with staffing, scheduling, or operations is highly preferred
- Ability to hold team members accountable while maintaining a positive work environment
What We’re Looking For
- A leader who takes full ownership and responsibility
- Strong decision-maker who can operate independently
- Results-driven with a focus on efficiency and growth
- Highly organized and detail-oriented
- Calm under pressure and able to handle complex situations
- Committed to building a strong, accountable team
Join us to lead a compassionate team dedicated to delivering exceptional homecare services! Bring your expertise in healthcare management and office operations to create an organized, compliant, and supportive environment that empowers both staff and clients. We value energetic professionals committed to excellence in medical administrative support and practice management—your leadership will help shape the future of homecare excellence!
Pay: $27.00 - $32.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $27 - $32