Operations Manager

Position Summary: The Operations Manager position manages proposals, local scheduling and real-time operations for the shop and field repair division to facilitate the maximization of resources (human and equipment) while achieving customer satisfaction, productivity, schedule adherence and economic goals.

Essential Responsibilities:

• Manages the Repair Division comprised of the Sullivan Shop and All Field repairs
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned, providing leadership, performance management and hiring of the employees within the scope of the department
• Maintains a qualified staff while developing individuals for future advancement
• Oversees daily activities, scheduling analysts for shop and field operations
• Communicates areas of accountability and performance expectations of personnel assigned
• Determines standards of performance as a basis to review progress of personnel assigned
• Recommends salary adjustments, transfers, promotions and dismissals.
• Ensures proper training of personnel assigned
• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position
• Conforms with and abides by all regulations, policies, work procedures and instructions
• Responsible for the Profit and Loss (P&L) of the Repair Division
• Plans, executes and manages to the monthly and yearly budgets
• Creates and maintains a resource loaded shop schedule for the work in the shop and the field to include all resources (human and equipment)
• Prepares and/or coordinates the preparation of full estimates on shop and field repairs
• Plans and executes a variety of repairs on turbine generator components and other heavy machinery
• Establishes production goals and formulates effective execution plans that deliver profitable results
• Reviews ongoing performance results to targets. Takes corrective measures within authorization, escalates as needed
• Enacts contingency plans as needed; escalates and directs activities during system problems, disasters, etc.; identifies potential problems, troubleshoots, escalates issues to local and network management, and participates in post-mortem analysis of problems providing input for future process improvements
• Participates in daily, weekly, monthly and annual planning process as appropriate
• Interfaces with central operations management to ensure smooth - coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness
• Communicates with co-workers, management, clients, suppliers, vendors and others in a courteous and professional manner.
• Projects a favorable image of company, promoting the aims and objectives while fostering and enhancing public recognition and accepting of all it’s areas of endeavor
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken
• Participates in a wide variety of special projects and compiles a variety of special reports.
• Willing to attend on-going training to further professional development
• Able to travel within and outside of the continental US

Job Qualifications

Education:

· High School diploma or equivalent plus

· Bachelor’s degree in engineering or 15 years of related experience.

Work Experience:

· 10 years’ experience in Operations Management including forecasting, scheduling and real-time operations management

· Demonstrated knowledge of steam turbine repairs including machining, welding and blading required

· Experience utilizing a quality management program including writing and implementing processes and procedures.

· Knowledge of power industry procedures and processes.

Certifications/Licenses:

• · Valid Driver License and Passport

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Operations management: 10 years (Preferred)

Work Location: In person