What are the responsibilities and job description for the Residential Retail Plumbing Technician position at Reliable Services USA LLC?
Why Build Your Career with Reliable Services USA?
At Reliable Services USA, we've built a team of professionals who want more than just a job—they want a long-term career. For over 2 decades, we've earned our reputation through quality workmanship, exceptional customer service, and a commitment to the right thing. We invest in our employees through training, development, and advancement opportunities, creating a workplace built on integrity, accountability, and growth. If you're looking for a stable career with a company that values its people and promotes success from within, we'd like to meet you.
What We Offer
Competitive Compensation
Earn a strong income based on your performance and quality of work. High-performing team members have significant earning potential. Our most successful employees are individuals who view the skilled trades as a profession and are committed to continually developing their technical and customer service skills.
Career Growth Opportunities
We promote from within whenever possible and provide opportunities for advancement as our company continues to grow.
Comprehensive Benefits Package
Eligible employees receive Medical, Dental, Vision, and Supplemental Insurance options. Enjoy a generous PTO package along with paid company-observed holidays.
Professional Training & Development
All new hires attend in-person orientation and training at our Corporate Headquarters, ensuring every team member starts with the knowledge, expectations, and support needed for success.
Team-Focused Culture
Work alongside experienced professionals who are committed to quality workmanship, safety, customer satisfaction, and supporting one another.
Our Hiring Process
To ensure we're building a strong team, qualified candidates should expect:
Thorough interview process
Employment verification
Professional reference checks
Background screening (where applicable)
In-person new hire orientation at our Corporate Headquarters
What We Want
Please submit updated resumes showing your related experience
We are seeking dependable, customer-focused professionals who:
Take pride in their work
Show up on time and prepared to provide quality service
Communicate professionally with customers and coworkers
Value safety and quality
Are willing to learn, grow, and be held accountable
Position Summary
Hiring a retail plumbing technician to service Charlotte NC areas!
The Plumbing Technician is responsible for the installation of plumbing fixtures and residential service plumbing for single-family or multi-family residential customers.
Essential Functions:
Responsible for pick-up, delivery and installation of residential plumbing fixtures, such as Water Heaters, Dishwashers, Disposals, Toilets, Sinks, Faucets, etc. to the customer’s satisfaction.
Manage schedule, communicate frequently with customers, provide excellent customer service, provide tutorials to customers on operation of installed item.
Responsible for all field administrative functions to ensure job is complete such as, documenting install, uploading photos, change orders and otherwise ensuring all installs are in compliance with the Installations SOP.
Maintain a safe and clean work environment, provide quality work, avoid damage to any company or customer property, maintain and track all equipment, supplies and tools.
Responsible for daily, local travel to customer sites in assigned company vehicle
Criteria for Hire:
2 years of experience in residential plumbing installations or service work for single-family or multi-family residences
Dependable and possess a professional appearance and attitude
Valid Driver’s License and clean driving record
Ability to pass national criminal background check
Legally able to work in the US without sponsorship
Physical Demands:
Requires minimum of eight hours standing, bending, squatting, kneeling, pushing, and pulling with a full range of body mechanics/movements.
Requires lifting and carrying up to 50 pounds.
Must be able to work in an environment requiring use of ladder, stairs, heights, platforms, attics, crawl spaces and climbing in and out of trucks or vans in tight spaces. Must have ability to operate a variety of power and hand tools safely.
Reliable Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
About Reliable Services USA LLC
Reliable Services USA is one of the fastest growing service companies in North and South Carolina. As a licensed General Contractor, we offer expert re-modeling, plumbing, electrical and installation services to residential customers. Our company has been in business for over 18 years, and we are proud of our A Better Business Bureau [BBB] rating and a current Google review score of over 4.9 out of 5. We take pride in both the quality of our work and the service we provide to our customers. Are you ready to be part of an industry experiencing explosive growth? The global market for household appliances is projected to reach an astounding $590.5 billion by 2027. This presents a fantastic opportunity to start or advance your career with us as an Appliance Installer.Salary : $30 - $34