What are the responsibilities and job description for the Senior Business Analyst-Mortgage Exp position at Relevance Lab?
The position requires that the person has a solid knowledge of Senior BA Deliverables and is proficient in multiple methodologies. This position will certify that deliverables have met all business and quality requirements. This position requires the candidate to possess analytical skills to analyze and decompose complex requirements into comprehensive test cases.
Principal Duties
- Strong Mortgage experience
- Work directly with the business users and financial analysts
- Interview customers to analyze, clarify and document, business processes and customer requirements.
- Define and assist in resolving business/technical related challenges.
- Facilitate meetings with business and technical team members to drive towards project completion.
- Plan and execute the management and maintenance of projects.
- Support projects as they move from initiation to implementation and conduct project reviews with impacted staff.
- Develop user acceptance test cases based on the requirements defined.
- Prepare instructional documentation and update user documentation to reflect new modification.
- Assist in establishing project scope.
- Define and maintain business analyst role-based policies and procedures.
- Ability to write and execute SQL queries.
- Experience testing external-facing web applications
- Background in both B2B and B2C environments
- Excellent verbal and written communication skills
Other duties as directed Education and Experience Requirements
- Bachelor’s degree required, Master’s degree a plus.
- 8 years’ experience as Senior business analysis role
- 3-5 years project coordinator experience preferred.
Knowledge, Skill, and Ability Requirements
- Expert listening and interpersonal skills
- Strong written and verbal communication skills, with
- Expert organizational skills and attention to detail
- Strong prioritization and interpersonal skills to balance multiple demands.
- Inquisitive, curious, highly self-motivated to learn new business concepts.
- Expert problem solving and analytical skills.
- Ability to communicate ideas in both technical and user-friendly language.
- Ability to build team and external business relationships.
- Ability to collaborate with team members to achieve results.
- Solid balance of technical and business-related knowledge