Policy Management

We are seeking an experienced Policy Management Advisor with a strong background in policy governance, regulatory documentation, project coordination, and stakeholder management to support a major Capital Markets risk remediation initiative. The successful candidate will work closely with business stakeholders, subject matter experts, governance teams, and risk partners to develop, maintain, and enhance a global policy management framework.

This role is ideal for a highly organized and detail-oriented professional who excels in documentation management, policy development, governance processes, and cross-functional collaboration. The successful candidate will play a key role in ensuring policies, standards, and supporting documentation align with regulatory expectations and internal governance requirements while helping transition the framework into a sustainable business-as-usual operating model.

Location: Toronto, ON or Chicago, IL (Hybrid – close to client office)
Contract Length: 12 Months (Extension Possible)
Hours: 9:00 AM – 5:00 PM

• Partner with subject matter experts, business stakeholders, risk teams, and governance partners to develop, update, and maintain policy documentation.
• Review, edit, and refine policies, standards, procedures, and supporting documentation to ensure alignment with governance frameworks and regulatory expectations.
• Evaluate existing documentation and identify opportunities to retire, consolidate, simplify, or enhance policies to improve effectiveness and usability.
• Ensure policy documents comply with established standards for formatting, version control, approvals, record retention, and governance requirements.
• Coordinate policy review cycles, stakeholder feedback, approvals, and publication activities across multiple business areas.
• Maintain policy repositories, documentation inventories, and tracking mechanisms to support ongoing governance and compliance requirements.
• Provide project coordination and change management support for policy management initiatives and remediation workstreams.
• Monitor deliverables, milestones, dependencies, and action items to ensure timely completion of policy-related activities.
• Support the transition of policy management processes from remediation efforts into sustainable business-as-usual operations.
• Identify opportunities to strengthen governance processes, improve operational efficiency, and enhance policy management practices.
• Prepare presentations, status updates, reporting materials, and executive-level communications related to policy governance activities.
• Collaborate across functions to ensure consistency, transparency, and alignment of policy management practices globally.

• 5 years of experience in policy management, governance, project management, change management, business operations, risk management, or related functions.
• Demonstrated experience developing, editing, reviewing, and managing policy documentation within a structured governance environment.
• Strong understanding of policy lifecycle management, documentation standards, approval processes, and governance frameworks.
• Excellent written and verbal communication skills with the ability to communicate effectively across all organizational levels.
• Proven stakeholder management experience, including working with senior leaders, subject matter experts, and cross-functional teams.
• Strong organizational and coordination skills with the ability to manage multiple priorities and deadlines simultaneously.
• Experience tracking deliverables, managing documentation repositories, and maintaining governance records.
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and SharePoint.
• Strong analytical and problem-solving skills with a focus on process improvement and operational effectiveness.
• Ability to work independently while collaborating effectively within a highly matrixed environment.

• Experience within Capital Markets, Banking, Financial Services, Risk Management, Compliance, or Regulatory environments.
• Knowledge of policy governance frameworks, regulatory remediation initiatives, and enterprise governance practices.
• Experience supporting first-line-of-defense functions.
• Familiarity with document management systems, workflow tools, and governance platforms.
• Exposure to enterprise-wide policy management programs and control frameworks.
• Change Management certification, PMP, or related governance/project management credentials considered an asset.

• Post-secondary degree in Business Administration, Finance, Economics, Public Policy, Risk Management, Communications, or a related discipline.