What are the responsibilities and job description for the Sales Development Representative position at Relay?
Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Sales Development Representative who will thrive in a dynamic high-growth start-up environment. Relay has experienced exponential growth over the past several years, and the ability to operate effectively in a fast-paced (and often ambiguous) environment is a must. We are expanding our sales team to support this growth!
Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities.
This is a hybrid position and based in our amazing Raleigh HQ - our core 'anchor' days as a business are onsite Monday, Wednesday, and Fridays in office.
Job Overview
Relay’s Sales Development Representative will be responsible for generating new and high-quality pipeline for the sales team. Using a comprehensive sales technology suite, you will contact target organizations and personas through channels such as phone calls, emails, direct mailers, social media, and events/networking. Every day you will be challenged by smart and driven teammates to learn, understand, and execute the sales process. . The ideal candidate is obsessed with customer experience, believes no detail is too small, and is excited to multitask & drive simultaneous projects.
What You Will Do
First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!
It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.
At Relay, we offer...
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities.
This is a hybrid position and based in our amazing Raleigh HQ - our core 'anchor' days as a business are onsite Monday, Wednesday, and Fridays in office.
Job Overview
Relay’s Sales Development Representative will be responsible for generating new and high-quality pipeline for the sales team. Using a comprehensive sales technology suite, you will contact target organizations and personas through channels such as phone calls, emails, direct mailers, social media, and events/networking. Every day you will be challenged by smart and driven teammates to learn, understand, and execute the sales process. . The ideal candidate is obsessed with customer experience, believes no detail is too small, and is excited to multitask & drive simultaneous projects.
What You Will Do
- Generate new, high-quality sales prospects for our team of Senior Account Executives
- Meet all key performance metrics and goals on a weekly and monthly basis
- Use all available sales data to recognize trends and drive outreach decisions
- Create successful multi-channel outreach campaigns targeting new prospects
- Deeply understand Relay’s product offerings
- Gain proficiency with our CRM and the full sales tech stack
- Periodically travel to events to meet prospects, provide face to face product demos, and generate new pipeline
- Work with a close-knit team of talented sales experts who will challenge you and support you in your professional growth
- You have an internal motivation and drive to succeed in a goal-driven position
- You are willing to learn in a fast-paced sales environment
- You possess the ability to embrace feedback and hold yourself accountable
- You show an eagerness to learn technology basics and apply them to business situations
- You are hungry and humble with a balance of confidence and relentlessly curiosity
- You are a hard worker with a strong sense of urgency
- You are a team player and FUN to work with!
First and foremost our culture hinges on you being LIT up in an environment that fosters learning, impact, and teamwork (LIT) where Relayers can do the best work in their lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!
It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.
At Relay, we offer...
- 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
- Generous Paid Time Off
- 401(K) Savings Plan Company Match
- Baby Cash Reward Paid Parental Leave
- Wellness Perks, including a world-class onsite fitness center with instructor led classes locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
- Free Snacks and Fun Times
- Latest tech, standing desks, and all the accessories and software you need to succeed in your role
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays, Wednesdays, and Fridays. These purposeful in-person days in a thoughtfully designed office help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
