Recertification Specialist

SUMMARY OF POSITION:

ESSENTIAL JOB FUNCTIONS:

• Generate and manage prospect traffic and the waitlist; conduct property tours and convert qualified prospects.
• Qualify applicants, prepare program-appropriate lease documentation, and complete move-in files and procedures.
• Execute renewals in alignment with program rules and property objectives; maintain organized, audit-ready files.
• Manage initial, annual, and interim recertifications, including retroactive rent calculations, in compliance with HUD regulations, LIHTC standards, and HPD guidelines.
• Review and verify income, assets, and household composition; calculate program rents for diverse income sources, including self-employment and small businesses Identify and address income discrepancies, initiate necessary rent adjustments, and ensure all documentation is properly filed and recorded.
• Review applicant files for Section 8 eligibility, ensuring all required documents meet agency and program criteria.
• Maintain compliance with Low-Income Housing Tax Credit (LIHTC) and Section 8 program guidelines.
• Serve as a liaison between residents and property management, offering support on recertification processes and income verification requirements.
• Maintain accurate resident folders; track deadlines and recertification pipelines to prevent non-compliance.
• Support agency audits, MORs, and file inspections; respond to findings with timely corrections.
• Partner with the Property Management and Compliance teams on rent collection follow-ups, lease enforcement, and renewals.
• Provide notary services as needed for official documentation.
• Collaborate with the property management team to support resident relations, rent collection, and lease renewals.
• Complete initial, annual, and interim recertifications, including retroactive rent calculations, in compliance with HUD, LIHTC, Section 8, and (if applicable) HPD standards.
• Enter and maintain data in property management/compliance systems (e.g., Yardi, RealPage, EIV/TRACS, iREMS), as assigned.
• Run periodic reports (traffic, occupancy, recert status, delinquency, compliance tasks) and support responses during audits and inspections.

POSITION REQUIREMENTS / QUALIFICATIONS:

• 2 years of experience in affordable housing, HUD programs, leasing, or property compliance.
• Strong proficiency in rent calculation methods, including HPD and HUD standards.
• HS Diploma/GED (bachelor’s preferred).
• Review and interpret financial documents like pay stubs, tax returns, and rent statements.
• Certification in COS, TCS, or other affordable housing compliance training preferred (or willingness to obtain).
• Current State Real Estate License (highly preferred).
• Commissioned Notary Public.
• Demonstrated ability to manage multiple deadlines, stay highly organized, and ensure compliance under regulatory frameworks.
• Experience with property management software (e.g., RealPage, OneSite, Yardi, JD Edwards), a plus.
• Strong financial, organizational, and critical thinking skills.
• Excellent interpersonal and communication skills, with the ability to quickly build trust with teams and residents.
• Adaptable, proactive, and comfortable working in fast-paced, changing environments.
• Demonstrates accountability and resilience, with a commitment to resident-centered service and collaborative teamwork.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.