What are the responsibilities and job description for the Billing Manager and Supervisor position at Relate Counseling Center?
Description:Billing Manager and Supervisor
Salary Range: $65,000 – $75,000 annually
Schedule: Monday–Friday, 40 hours per week
Location: Minnetonka, MN
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About Us*
Relate Counseling Center is a nonprofit mental health provider dedicated to supporting families, schools, and communities. We are seeking a Billing Manager & Supervisor with deep expertise in billing operations and third-party claims. This role requires someone who can confidently lead billing processes while also supervising and developing a small team.
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What You’ll Do*
- Hands-on billing expertise: Oversee claims processing, rebilling, accounts receivable, credentialing, and payer setup within our EHR (Procentive).
- Problem-solving: Identify and resolve complex billing issues, ensuring compliance with payer requirements and accuracy in submissions.
- Team supervision: Provide daily support and guidance to the billing team, including training, coaching, and performance management.
- System oversight: Maintain codes, authorizations, and payer records in Procentive; ensure staff follow best practices and meet deadlines.
- Collaboration: Partner with clinicians, administrative staff, and external payers to resolve discrepancies and improve processes.
- Program support: Assist families with Medicaid applications and financial assistance decisions.
Requirements:What We’re Looking For
- 6-10 years of hands-on billing and accounts receivable experience (healthcare or mental health strongly preferred).
- Solid understanding of EHR and billing systems (Procentive experience a plus).
- Proven ability to troubleshoot billing challenges and implement solutions.
- Supervisory or team lead experience with strong leadership and coaching skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Why Join Relate?
- Play a critical role in ensuring the financial health of a mission-driven nonprofit.
- Lead a billing team while staying closely connected to the day-to-day billing work.
- Competitive salary and supportive workplace culture.
Equal Employment Opportunity
Relate Counseling Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Work Location: In person
Salary : $65,000 - $75,000