What are the responsibilities and job description for the Server - Twin Farms position at Relais & Chteaux?
Job Description
Twin Farms Resort is a luxury, all-inclusive resort that prides itself on offering exceptional service to its guests. Our team of hospitality professionals strives to set new standards in service.
Responsibilities
Qualifications
Working Conditions
Benefits:
Twin Farms Resort is a luxury, all-inclusive resort that prides itself on offering exceptional service to its guests. Our team of hospitality professionals strives to set new standards in service.
Responsibilities
- The Server is responsible for ensuring the overall dining satisfaction of guests during breakfast, lunch, and dinner, as well as any special events that may arise.
- The Server's primary function is to tend to the dining needs of guests. Adequate training will be provided and the server is expected to follow the guidelines set forth in the training manual.
- The Server is expected to greet guests, describe menu items in a pleasant and informative manner, and answer general questions about food and beverage items.
- The Server is responsible for ensuring that the dietary concerns of all guests are accounted for and relayed to the kitchen staff.
- The Server is responsible for taking food and drink orders, as well as serving said orders in a professional and timely manner.
- Other daily responsibilities include but are not limited to: Stocking items as needed, Polishing silverware, and glassware, Bussing tables, Rearranging dining room as needed, General cleaning (Sweeping, mopping, removing trash, etc.)
- Assisting room services as needed
- The Server is responsible for ensuring that the dining room, common areas in the Main House, and service areas are kept professional and clean.
- Assist the Dining Room Manager in completion of projects as needed.
- The Server must be in the Dining Room, in a pleasant mood, dressed and ready to start their shift at scheduled time.
- Any other functions that would be deemed as standard for the position of server
Qualifications
- Must continually maintain a poised, positive, and customer-focused approach to all activity.
- Ability to work effectively and congenially with others as well as independently.
- Completion of food safety training, alcohol safety training, and orientation training.
- Requires valid driver's license with clean driving record.
- Fine dining service experience preferred with knowledge of foods, food handling, bar practices, and fine wines.
- Excellent communication skills with strong verbal abilities and cooperation among teammates.
Working Conditions
- Constant standing and walking with frequent bending, stooping, reaching, moving around, and carrying.
- Frequent lifting of light loads with occasional lifting of up to 40 lbs.
- Overtime hours may be required, especially during the summer and holiday seasons. Flexibility in shifting schedules as well as working weekends and holidays are required.
Benefits:
- Paid time off up to 4 weeks
- Paid sick leave
- Holiday Pay
- Paid overtime
- Health and vision insurance
- Life Insurance
- 401k Matching
- Daily Staff Meal
- Relocation Assistance
