What are the responsibilities and job description for the Assistant General Manager position at Relais & Châteaux?
Company Description
Nestled deep in the San Juan Mountains of Colorado, Dunton Hot Springs and Dunton River Camp are two intimate Relais & Châteaux properties operated by Dunton.
Dunton Hot Springs is a restored 19th-century ghost town set around natural mineral hot springs at 8,800 feet, offering an all-inclusive, cabin-based experience rooted in authenticity and quiet luxury. Dunton River Camp, located along the Dolores River, is a seasonal luxury tented camp and Orvis-endorsed fly-fishing destination, hosting up to 16 guests each summer.
Together, the properties accommodate up to 70 guests and operate with a high degree of personalization and discretion.
We are seeking a hands-on Assistant General Manager to support both properties and work closely with ownership and the General Manager in leading daily operations and maintaining Relais & Châteaux standards.
Job Description
Key Responsibilities
Operations & Guest Experience
Support day-to-day oversight of both properties
Lead by example in delivering seamless, anticipatory service
Ensure excellence across rooms, food & beverage, and guest programming
Personally handle guest feedback and operational challenges
Team Leadership
Support recruitment, training, and development of seasonal and year-round teams
Mentor department heads and supervisors
Foster a culture of accountability and genuine hospitality
Financial & Administrative
Assist with budgeting, forecasting, and labor management
Oversee cost control, inventory, and vendor relationships
Ensure compliance with safety, HR, and licensing requirements
The Role
This position is primarily based at Dunton Hot Springs, with involvement at River Camp during its summer season. The role requires flexibility, visibility, and a willingness to lead from the floor in a remote mountain setting.
This is not a corporate environment, but a small, high-performing team committed to delivering a deeply personal guest experience.
Qualifications
Qualifications
3–5 years of senior leadership experience in luxury hospitality
Strong background in both Rooms and Food & Beverage operations
Experience in boutique, remote, or all-inclusive properties preferred
Financially literate and operationally confident
Calm, adaptable, and solutions-oriented
Experience within Relais & Châteaux or similar collections is a plus.
Additional Information