What are the responsibilities and job description for the Dispatcher position at RELADYNE?
Dispatcher
Benefits – Dispatcher
- Free Employee Only Health Insurance
- Day Shift
- Competitive Benefits Package
- 401(k) with Company Match
- Paid Time Off
Job Objective: The Dispatcher is the primary contact between the Customers and the Company. The emphasis of this position is ensuring that customer’s needs are met in a prompt and professional manner.
Accountability and Specific Duties:
- Supervising drivers, driver safety, and customer service.
- Responsible for monitoring fuel inventory at customer locations.
- Dispatch drivers to replenish fuel inventory at customer locations.
- Review and complete the order process, prepare schedules for all deliveries.
- Responsible for implementing Federal, State and local rules and regulations.
- Monitor fuel usage and make independent decisions in regards when and where to deliveries, including decisions regarding diverting loads, canceling deliveries and adding deliveries as needed based on market conditions.
- Ensure the overall customer experience and service exceeds Company standards.
- Plan and assign deliveries to maximize productivity, profitability and customer service.
- Anticipate, identify, prioritize and resolve/eliminate problems through effective delivery, planning and scheduling.
- Forecast and project fueling needs/deliveries based on recent or prior sales.
- Performs load planning activities and coordinates load assignments.
- Handle administrative paperwork and computer entry duties.
Additional Responsibilities:
- Maximize customer service and company profits through effective management of fuel inventories, drivers, trucks, and fuel supply network.
- Dispatch Software Experience (Prefer SmartLogix)
- Experience or knowledge of fuel inventory management tools.
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