What are the responsibilities and job description for the Tabletop Games Store Retail Associate position at Rekreation Games?
Job Summary
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. The ideal candidate will have a passion for Tabletop games (board games, trading card games, miniature games, and RPGs) alongside excellent customer service and sales skills, with the ability to create an engaging shopping experience for our customers. We prefer someone with in-depth knowledge of Trading Card games such as Pokemon, Magic the Gathering, YuGiOh, One Piece, etc. As a Retail Sales Associate, you will be responsible for assisting customers, managing transactions, maintaining the overall appearance of the store, processing trading card trade-ins, managing in-store gaming events, and packing/shipping online orders.
Responsibilities
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Operate cash registers accurately, handling cash transactions and processing payments efficiently.
- Communicate product knowledge effectively to customers, helping them make informed purchasing decisions.
- Maintain an organized and visually appealing sales floor by restocking merchandise and ensuring displays are well-presented.
- Maintain a clean and orderly store by frequent sweeping, dusting, and cleaning floors, fixtures, and surfaces.
- Perform periodic inventory counts and maintenance.
- Handle customer inquiries and resolve issues promptly while maintaining a positive shopping experience.
- Process trading card trade-in transactions.
- Pack and ship online orders.
- Manage in-store trading card events with utmost professionalism and customer service.
Qualifications
- Previous experience in Tabletop Game / TCG retail sales or customer service is preferred.
- Strong communication skills, outgoing personality, and outstanding friendliness with the ability to engage with customers effectively.
- Basic understanding of cash register operations and cash handling procedures.
- Ability to work flexible hours, including evenings and weekends. Friday evenings and weekend shifts are required.
- A positive attitude with a willingness to learn and grow within the company.
- Excellent phone etiquette for handling customer inquiries over the phone.
Join our team as a Retail Sales Associate where your contributions will help create memorable shopping experiences for our valued customers!
Pay: $15.50 - $17.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- PLEASE RESPOND TO EACH OF THE FOLLOWING QUESTIONS: 1). If you were hired for this job, how soon could you start? 2). How many hours per week are you looking for? 3). What is your current availability? If you have restrictions, be specific. 4). Some commuting and delivery may be required - do you own a vehicle? 5). Please describe your retail sales experience. 6). Please describe your experience and familiarity with tabletop games, including your knowledge of trading card games.
Work Location: In person
Salary : $16 - $17