Ordering Coordinator (2969)

Job Summary:

Receive and process incoming orders for patient medications.. Duties include informing customers of receipt, prices, shipping dates, and delays.

Role and Responsibilities:

• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

• Contacts customers to obtain, verify, and update account information when necessary.

• Answer phone calls from patients

• Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.

• Communicating with pharmacy on questions and order status

• Other duties as assigned.

Minimum Education and Experience Requirements:

• High School Diploma or equivalent required

Preferred Education or Experience:

• Bachelor’s degree

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 15 pounds at times.

Knowledge, Skills, and Abilities:

• Knowledge of principles and processes for providing customer services.
• Strong organizational skills, and ability to multi-task in a fast-paced environment
• Ability to read and understand information and ideas presented in writing.
• Able to provide and receive information effectively and professionally.
• Knowledge of administrative and office procedures and systems