What are the responsibilities and job description for the Sr. Manager, Website Merchandising - Rejuvenation position at Rejuvenation?
Job Description
About the team
Web Merchandising sits within the Direct-to-Consumer (DTC) organization and owns how customers discover and shop across Rejuvenation.com. We translate product and brand priorities into clear, high-performing on-site experiences. We work closely with Brand Marketing, Creative, Product Merchants, Inventory, and Site Operations to drive conversion and revenue across categories.
About The Role
As Senior Manager, Website Merchandising, you own category site merchandising strategy and execution across Rejuvenation.com. You lead a team responsible for category shop experiences, on-site storytelling placement, launch readiness, and continuous optimization. This role blends customer-first merchandising instincts with analytical rigor and strong cross-functional leadership to deliver measurable performance.
Responsibilities
This role is based onsite in our Portland, OR office.
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
About the team
Web Merchandising sits within the Direct-to-Consumer (DTC) organization and owns how customers discover and shop across Rejuvenation.com. We translate product and brand priorities into clear, high-performing on-site experiences. We work closely with Brand Marketing, Creative, Product Merchants, Inventory, and Site Operations to drive conversion and revenue across categories.
About The Role
As Senior Manager, Website Merchandising, you own category site merchandising strategy and execution across Rejuvenation.com. You lead a team responsible for category shop experiences, on-site storytelling placement, launch readiness, and continuous optimization. This role blends customer-first merchandising instincts with analytical rigor and strong cross-functional leadership to deliver measurable performance.
Responsibilities
- Category strategy & planning
- Build annual and seasonal category site merchandising plans aligned to growth targets, marketing moments, and inventory realities.
- Define key shopping journeys by customer segment and project need (e.g., renovation, room-based, style-based).
- Set priorities and align cross-functional partners on the category roadmap.
- On-site merchandising & storytelling execution
- Own the category shop experience: layout, product ordering logic, content modules, and discoverability.
- Partner with Brand Marketing and Creative to execute category stories with clear placement, timing, and messaging across the site.
- Ensure on-site experiences are consistent with brand standards and support adjacent channels (stores, trade, brand marketing).
- Performance, reporting & optimization
- Establish a performance rhythm (weekly/monthly/quarterly) to review sales, traffic, and customer behavior.
- Use analytics to identify opportunities and turn insights into clear actions (tests, page refreshes, prioritization changes).
- Partner with Site Operations and cross-functional teams to improve onsite effectiveness (navigation, browse, search, content quality).
- Launch readiness & site standards
- Own on-site launch readiness for supported categories: taxonomy, imagery/content readiness, shop placement, and QA.
- Partner with Inventory and Operations to align storytelling and product exposure to available inventory.
- Set and enforce standards for category content, visual merchandising, and shop maintenance.
- Cross-functional leadership
- Lead working sessions with Product Merchants, Brand Marketing, Creative, Inventory, and Site Operations to drive decisions and remove blockers.
- Influence tradeoffs between storytelling, product priorities, and operational constraints.
- Communicate strategy and performance clearly to senior stakeholders.
- People leadership
- Manage and develop a growing team; set goals, clarify ownership, and build scalable processes.
- Coach on merchandising fundamentals, analytical thinking, and execution quality.
- Build ways of working that improve speed, consistency, and impact.
- 7 years of eCommerce site merchandising experience (branded product required).
- 4 years of people leadership experience, including coaching and performance management.
- Strong analytical skills; ability to translate data into decisions and clear merchandising actions.
- Experience with Adobe Analytics (preferred) or similar analytics platforms.
- Experience with project management tools ( Airtable , Jira).
- Strong cross-functional leadership and communication skills; able to influence and drive alignment.
- Comfort operating in a fast-paced environment with tight timelines and multiple stakeholders.
- High attention to detail and strong standards for on-site execution and QA.
- Ability to present to senior leaders with clear narratives and recommendations.
This role is based onsite in our Portland, OR office.
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.