Part-Time Receptionist at Rejuvenate IV Hydration and Wellness Center

Job Description Summary:

PART-TIME POSITION FOR DAYS 3 A WEEK, A Rejuvenate receptionist projects a welcoming first impression to all our clients by greeting and attending to them in a courteous and professional manner.

Job Duties:

• Open the clinic, clean, sanitize waiting area and reception desk.
• Assess day-of schedule, call clients if necessary
• Prepare new client files, making sure online forms are completed and uploaded
• Pull existing client files for treatments
• Enter Health History Questionnaire, Treatment Record, and Treatment Orders in EMR
• Cheerfully greet and check in clients, answer phones calls, take messages and/or forward calls
• Notify Infusionist when client is ready
• Answer or direct questions to the appropriate individual
• Schedule appointments by phone and in person
• Know the range of services offered, advise clients/recommend treatments
• Basic faxing, filling, mailing, and receiving packages
• Process client payments
• Maintain email messages, call leads, manage cash drawer
• Know and follow the company’s policies and procedures
• Clean, sanitize waiting area and reception desk at end of workday
• Other duties as assigned

Required Qualifications:

• Microsoft Office, Adobe, with willingness to learn more
• Fluency in the English language with excellent oral and written communication skills
• Necessary skills and experience to organize the front office and keep it running smoothly day to day
• Knowledge of HIPAA and patient confidentiality
• Work comfortably with all staff and clients

• Organized approach to assignments
• Congenial personality
• Problem solving skills
• Reliable transportation and/or commute

Basic Qualifications

• Basic knowledge of computer operating systems. Microsoft Word, Outlook and Excel
• Solid written and verbal communication skills
• Excellent customer service skills both on the phone and in person

Preferred Qualifications & Interests (PQIs)

• High school Diploma or GED
• Microsoft Office: 1yr
• Customer Service: 1yr

Compensation

• $17-$18 per hour, raises possible