What are the responsibilities and job description for the Parking Lot Supervisor position at Reimagined Parking?
Position: Parking Lot Supervisor
Location: Wailua River State Park
Shifts: Monday to Friday Day Shifts. Some weekends required
Pay Rate: $23/hour
- The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures.
- Supervise parking attendants, cashiers, and enforcement staff assigned to the lot.
- Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency.
- Ensure staff provide courteous and timely service to customers.
- Monitor adherence to parking rules, ticketing procedures, and fee collection.
- Handle and resolve customer concerns, disputes, or incidents professionally.
- Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot.
- Train new staff on procedures, safety practices, and customer service expectations.
- Verify accuracy of collected revenue and ensure timely bank deposits or handoffs.
- Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage.
- Maintain accurate records of staffing, incidents, and shift activities
Salary : $23