Parking Lot Supervisor- Wailua River (Weekends)

Position: Parking Lot Supervisor

Location: Wailua River State Park

Shifts: Monday to Friday Day Shifts. Some weekends required

Pay Rate: $23/hour

The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures.

Key Responsibilities

• Supervise parking attendants, cashiers, and enforcement staff assigned to the lot.
• Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency.
• Ensure staff provide courteous and timely service to customers.
• Monitor adherence to parking rules, ticketing procedures, and fee collection.
• Handle and resolve customer concerns, disputes, or incidents professionally.
• Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot.
• Train new staff on procedures, safety practices, and customer service expectations.
• Verify accuracy of collected revenue and ensure timely bank deposits or handoffs.
• Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage.
• Maintain accurate records of staffing, incidents, and shift activities
  
  

Skills, Knowledge and Expertise

• High school diploma or equivalent; associate degree in business or related field is a plus.
• 2 years of experience in parking operations, including supervisory responsibilities.
• Strong leadership, communication, and conflict-resolution skills.
• Basic computer proficiency and familiarity with parking management or POS systems.
• Ability to work flexible hours, including weekends and holidays.
• Valid driver’s license with good criminal records
  
  

PHYSICAL DEMANDS & WORKING CONDITIONS:

• Work is performed outdoors and indoors, with exposure to varying weather conditions.
• Frequent standing, walking, and moving throughout the parking area.
• May require lifting or moving equipment or supplies up to 25 lbs.
• Possible exposure to vehicle noise, traffic fumes, and outdoor elements.
• Must be able to respond quickly in emergencies or high-traffic situations.
  
  

Benefits

Join our team and enjoy an outstanding benefits package, including:

Full Time Only Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

Part Time 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.