What are the responsibilities and job description for the Parking Enforcement Patroller - Dana Point position at Reimagined Parking?
DescriptionPosition: Parking Enforcement PatrollerLocation: City of Dana PointPay: $22.50/hourSchedule: 5pm to 9pm two days per week, 10am to 630pm one day per week.**Shift days will vary. Flexible availability including weekends is required for this role.**The Parking Enforcement Patroller performs a variety of tasks to ensure smooth operation of the parking facility. The Parking Enforcement Patroller is responsible for monitoring the parking facility, issuing warning tickets/citations, and responding to customer inquiries. This role works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times. Key Responsibilities Patrol the city by car to observe automobiles, motorcycles, commercial vehicles, etc. parking violations Enforce municipal codes by placement of citations on vehicles. Issues citations for vehicles that have surpassed the posted time limit, improper use of specially designated or time zones or lots, improper parking such as parking in crosswalks or other sidewalks, and illegally parked commercial vehicles and RV / trailers. Record and enter data collected for required citations/violations including time, date and location of infraction, vehicle information (license plate number, make, model & color) Use respectful communication to assist guests with their questions, problems and concerns, relay information to Operation Manager or the Public Works Director as necessary. Immediately report any accidents, incidents or safety concerns to Operation Manager or the Public Works Director. Communicate professionally at all times with residents and visitors. All other duties as assignedSkills, Knowledge and ExpertiseExcellent customer service and communication skills Ability to communicate with guests At least 18 years of age Comfortable with devices running both Android and Apple Operating SystemsExcellent verbal and written communication skillsValid Driver's license requiredClean Motor Vehicle Report (MVR)Previous customer service experience, preferred PHYSICAL DEMANDS:Frequently Operates a company vehicle, frequently enters and exits company vehicle to issue a citation. WORKING CONDITIONS: Work is performed in a company vehicle and outdoors.BenefitsJoin our team and enjoy an outstanding benefits package, including:Full Time OnlyGenerous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.Part Time401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Salary : $17 - $19