Courier - Estates at Acqualina

Application Deadline: 10 March 2026

Department: Operations - Field(OPS001)

Location: P40121000_17945 Collins Ave

Compensation: $15.00 / hour

Description

Position: Courier (Deliver items to guest rooms)
Location: Estates at Acqualina
Pay: $15/hour
Schedule: Shifts will vary
**Flexible availability is required including weekends**

The Courier ensures items get to the designated drop point quickly and in good condition, while delivering a service that exceeds our customer/client’s expectations. The Courier is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Courier works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

Key Responsibilities:

• Efficiently manage the pick-up and delivery of items within designated client locations, ensuring a high standard of service and client care.
• Maintain and service daily transportation routes to ensure satisfactory performance.
• Monitor assigned routes and optimize the efficiency of service requests.
• Demonstrate thorough knowledge of all delivery routes.
• Ensure timely and accurate pick-up and delivery of items.
• Address and resolve transportation-related issues promptly and professionally.
• Maintain the care and functionality of equipment and supplies.
• Ensure compliance with all licensure and documentation requirements.
• Provide exceptional customer service, assisting both internal and external clients, and directing them to appropriate resources when necessary.
• Interact professionally with clients, visitors, and colleagues, maintaining a courteous and service-oriented demeanor.
• Communicate effectively, utilizing positive body language and tone in all interactions.
• Foster constructive relationships with coworkers and location staff.
• Address concerns and suggestions in a professional manner, focusing on solutions and improvements.
• Demonstrate self-initiative and the ability to work independently.
• Maintain a clean and organized work environment.
• Uphold confidentiality of patient and employee information, adhering to professional ethics and regulatory standards.
• Comply with all organizational policies and procedures.
• Attend mandatory training and participate in educational programs to enhance professional skills and safety knowledge.
  
  

Skills, Knowledge and Expertise

Skill, Knowledge, and Expertise:

• Must be at least 18 years of age.
• Valid driver's license required.
• Exceptional customer service and communication skills.
• Ability to communicate effectively with clients and guests.
  

PHYSICAL DEMANDS:

• Occasionally deliver supplies weighing up to 20 lbs. with occasional heavier loads as needed.
• Capable of entering and exiting a vehicle frequently and sitting for extended periods.
• Must be able to stand and walk for extended periods while performing deliveries.
  
  

Benefits

Join our team and enjoy an outstanding benefits package, including:



(Full Time Only)


Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.


Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)


401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.


United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.