What are the responsibilities and job description for the Electrical Field Service Specialist- Switchgear position at Rehlko?
Why Work at Rehlko
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
What We Offer
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
This Electrical Field Service Specialist- Switchgear role serves as a key technical resource supporting Rehlko generator paralleling switchgear systems across a wide range of customer environments. The Field Service Specialist is responsible for delivering hands-on support including system start-ups, commissioning, troubleshooting, preventative maintenance, and upgrades, while ensuring optimal performance and reliability.
This role will be working closely with distributors, contractors, customers, and internal teams. This position will lead onsite activities, verify complex electrical, control, and communication systems, and provide operator training. The Electrical Field Service Specialist- Switchgear role requires strong expertise in power systems, PLC/HMI programming, and network communications, along with the ability to independently solve complex technical issues, manage field activities, and deliver high-quality results in a fast-paced, travel-intensive environment.
Work Mode: Remote
Travel: 65 – 70% domestic and international travel required
Responsibilities
Travel: 65 – 70% domestic and international travel required
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Rehlko hires candidates only in states where we have an established business presence. We do not hire candidates residing in the following states: AK, AR, DE, HI, ME, ND, NE, VT, WV, WY. Remote work opportunities are also unavailable for these locations.
The hourly pay rate for this position is $29.50-$36.90 per hour. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.
About Us
Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day
Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.
Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.
Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.
At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!
What We Offer
At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
- Competitive compensation and benefits
- Work-life flexibility
- Recognition and rewards
- Development and career opportunities
- A safe and inclusive workplace
This Electrical Field Service Specialist- Switchgear role serves as a key technical resource supporting Rehlko generator paralleling switchgear systems across a wide range of customer environments. The Field Service Specialist is responsible for delivering hands-on support including system start-ups, commissioning, troubleshooting, preventative maintenance, and upgrades, while ensuring optimal performance and reliability.
This role will be working closely with distributors, contractors, customers, and internal teams. This position will lead onsite activities, verify complex electrical, control, and communication systems, and provide operator training. The Electrical Field Service Specialist- Switchgear role requires strong expertise in power systems, PLC/HMI programming, and network communications, along with the ability to independently solve complex technical issues, manage field activities, and deliver high-quality results in a fast-paced, travel-intensive environment.
Work Mode: Remote
Travel: 65 – 70% domestic and international travel required
Responsibilities
- Provide technical support to Distributors, Direct Customers, Electrical & General Contractors, as well as internal customers.
- Create cases to track open issues and ensure timely resolutions for all customer requests.
- Independently verify system operation, conduct operator training, and document all site visits, including but not limited to field start-ups/commissioning, system modifications, and preventative maintenance.
- Track and provide documentation corrections for proper document revision.
- Assist engineering team in conducting & documenting factory testing and customer witness testing.
- Conduct wiring checks to verify control power distribution and component operation using proper test equipment. (0-125VDC & 0-13.2kVAC)
- Be proficient in the use of all PLC, HMI, and other component software programs for proper setup, operation, troubleshooting and necessary programming modification.
- Independently verify correct operation of control components including but not limited to PLC, HMI, metering, protective relays, circuit breakers, etc. per contract documents.
- Independently verify correct operation of all communication circuits including but not limited to Ethernet (TCP/IP), RS232/485, Modbus, Modbus , fiber, BACnet, customer SCADA systems, etc.
- Work with REHLKO distributors (and third-party vendors as needed) to verify operation of generators, ATS’s, remote annunciators and other devices connected to generator parallel system.
- Manage onsite project vendors and activities to ensure efficient/successful startup/upgrade.
- Maintain documentation, customer signoffs, trip reports, drawings, sequence of operation, component serial numbers, system setpoints, software/firmware versions, etc.
- Understand the functionality of all components within and connected to switchgear systems, including but not limited to generator/alternator, voltage regulators, generator controllers, automatic transfer switches, etc.
- Understand how specific load types affect generator performance.
- Properly adjust generator speed and voltage biases for proper synchronizing, loading/unloading, and KW/kVar sharing.
- Submit customer feedback to the quality department to formally track product issues.
- Provide feedback regarding the design of switchgear systems, PLC and HMI programming, circuit design, sequence of operation, etc.
- Provide solutions to issues encountered.
- Possess knowledge to modify component programming (PLC/HMI, etc.)
- Understand scope of work prior to site visits. Review submittals & orders, system schematics, wiring diagrams, sequence of operation, component manuals, etc.
- Manage costs related to onsite work, including but not limited to travel and expense.
- Mentor in-coming associates to the department and provide feedback to others.
- Review and process switch gear warranty claims.
- Update product and department procedures.
- Understand governing codes related to industries where generator paralleling systems are installed (i.e. – NFPA110, etc.).
- Complete day-to-day activities with little supervision.
- Work on special projects as required.
- Associates degree in Electromechanical Design, Electronic Engineering Technology/related field, or a High School Diploma and 2 years of electrical/generator or switchgear experience.
- Bachelor’s degree in Electronics, Electrical Engineering or Electrical Engineering Technology is preferred.
- Minimum of 3 years’ experience in Electrical Engineering or equivalent in testing of paralleling switchgear, transfer switches, protective relays, or other electrical power distribution equipment.
- Proven experience in the operation & troubleshooting of PLC/HMI programming is required.
- Must be hard-working, self-starter, reliable, customer focused, quality driven, & resourceful
- Must have moderate understanding of administrative programs (Excel, Outlook, Adobe)
- Must have excellent communication skills and ability to follow directions from Senior level technicians and Supervisor – Field Service – Switchgear, PS.
Travel: 65 – 70% domestic and international travel required
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Rehlko hires candidates only in states where we have an established business presence. We do not hire candidates residing in the following states: AK, AR, DE, HI, ME, ND, NE, VT, WV, WY. Remote work opportunities are also unavailable for these locations.
The hourly pay rate for this position is $29.50-$36.90 per hour. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.
About Us
Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.
In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?
Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.
Americans with Disabilities Act (ADA)
It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer.
Our Values
Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day
Salary : $30 - $37