What are the responsibilities and job description for the Aftermarket Service Manager of Data Cent position at Rehlko?
JOB REQUIREMENTS: Why Work at Rehlko Our work is guided by our purpose:
creating an energy-resilient world for a better future. This purpose
embodies the legacy we bring, with more than 100 years as the global
leader in energy resilience, delivering solutions critical to sustain
and improve life. Our teams have the opportunity to provide a critical
resource - energy - that ensures safety, security, and independence for
people around the world. Our team members are focused on pushing
boundaries, continuing to innovate in an ever-changing landscape, and
keeping up with the pace required to create solutions for today\'s world
demands. Our product range includes engines, generators, power
conversion, UPS systems, EV components and electrification solutions,
microgrid controls and management, and clean energy solutions that serve
a broad spectrum of OEM, residential, industrial, and commercial
customers. At Rehlko, you have the freedom to identify, create, and
deliver solutions - large and small - that help people and communities
thrive in the moments that matter. At Rehlko, our team members are the
essential energy that powers our organization\'s success. We are
committed to fostering a safe and sustainable work environment where
safety is everyone\'s responsibility. We empower every team member to
actively participate in our Zero Is Possible safety culture by
encouraging open communication, proactively reporting hazards, following
protocols, and suggesting improvements. Join us in creating an energy
resilient world for a better future! What We Offer At Rehlko, our Total
Rewards programs are designed to accelerate growth, energize
performance, and support a culture of inclusion at every stage of life
and work. We offer total rewards that are easily understood, recognize
results, enable career mobility, and reflect our commitment to valuing
diverse needs in a fast-moving world. We provide: \* Competitive
compensation and benefits \* Work-life flexibility \* Recognition and
rewards \* Development and career opportunities \* A safe and inclusive
workplace Why You Will Love this Job The Aftermarket Service Manager of
Data Centers is responsible for end-to-end coordination, analysis, and
execution of post-shipment service support for direct-sale data center
customers. This position serves as the primary service liaison for
assigned accounts, ensuring service commitments are executed
effectively, issues are resolved promptly, and contractual obligations
are met. The Aftermarket Service Manager of Data Centers requires strong
project leadership, technical acumen, customer-facing communication
skills, and data-driven decision-making. The Aftermarket Service Manager
of Data Centers partners cross-functionally with Sales, Engineering,
Field Service, Parts, Quality, and external service providers to deliver
consistent, high-quality customer experience in a complex,
high-availability environment. Location: 200 Twin Oaks Road Kohler WI
Work Mode: Hybrid 3 days in office Applicants must be authorized to work
in the US without requiring sponsorship now or in the future.
Responsibilities: Customer & Service Program Leadership \* Serve as the
primary post-shipment service point of contact for assigned direct-sale
data center customers. \* Own customer service escalations, ensuring
timely issue resolution, clear communication, and documented outcomes.
\* Act as a trusted advisor to customers by proactively identifying
service risks, trends, and improvement opportunities. Service
Coordination & Execution \* Lead coordination of non-PM generator
service activities, including: \* Field service dispatch and scheduling,
\* Parts logistics and availability \* Service campaigns, retrofits, and
corrective actions \* To view the full job description please use the
link below.
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3MDIyLjg3NzBAa29obGVyZW5lcmd5Y29tcC5hcGxpdHJhay5jb20
\*\*\*\*\* APPLICATION INST UCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3MDIyLjg3NzBAa29obGVyZW5lcmd5Y29tcC5hcGxpdHJhay5jb20
creating an energy-resilient world for a better future. This purpose
embodies the legacy we bring, with more than 100 years as the global
leader in energy resilience, delivering solutions critical to sustain
and improve life. Our teams have the opportunity to provide a critical
resource - energy - that ensures safety, security, and independence for
people around the world. Our team members are focused on pushing
boundaries, continuing to innovate in an ever-changing landscape, and
keeping up with the pace required to create solutions for today\'s world
demands. Our product range includes engines, generators, power
conversion, UPS systems, EV components and electrification solutions,
microgrid controls and management, and clean energy solutions that serve
a broad spectrum of OEM, residential, industrial, and commercial
customers. At Rehlko, you have the freedom to identify, create, and
deliver solutions - large and small - that help people and communities
thrive in the moments that matter. At Rehlko, our team members are the
essential energy that powers our organization\'s success. We are
committed to fostering a safe and sustainable work environment where
safety is everyone\'s responsibility. We empower every team member to
actively participate in our Zero Is Possible safety culture by
encouraging open communication, proactively reporting hazards, following
protocols, and suggesting improvements. Join us in creating an energy
resilient world for a better future! What We Offer At Rehlko, our Total
Rewards programs are designed to accelerate growth, energize
performance, and support a culture of inclusion at every stage of life
and work. We offer total rewards that are easily understood, recognize
results, enable career mobility, and reflect our commitment to valuing
diverse needs in a fast-moving world. We provide: \* Competitive
compensation and benefits \* Work-life flexibility \* Recognition and
rewards \* Development and career opportunities \* A safe and inclusive
workplace Why You Will Love this Job The Aftermarket Service Manager of
Data Centers is responsible for end-to-end coordination, analysis, and
execution of post-shipment service support for direct-sale data center
customers. This position serves as the primary service liaison for
assigned accounts, ensuring service commitments are executed
effectively, issues are resolved promptly, and contractual obligations
are met. The Aftermarket Service Manager of Data Centers requires strong
project leadership, technical acumen, customer-facing communication
skills, and data-driven decision-making. The Aftermarket Service Manager
of Data Centers partners cross-functionally with Sales, Engineering,
Field Service, Parts, Quality, and external service providers to deliver
consistent, high-quality customer experience in a complex,
high-availability environment. Location: 200 Twin Oaks Road Kohler WI
Work Mode: Hybrid 3 days in office Applicants must be authorized to work
in the US without requiring sponsorship now or in the future.
Responsibilities: Customer & Service Program Leadership \* Serve as the
primary post-shipment service point of contact for assigned direct-sale
data center customers. \* Own customer service escalations, ensuring
timely issue resolution, clear communication, and documented outcomes.
\* Act as a trusted advisor to customers by proactively identifying
service risks, trends, and improvement opportunities. Service
Coordination & Execution \* Lead coordination of non-PM generator
service activities, including: \* Field service dispatch and scheduling,
\* Parts logistics and availability \* Service campaigns, retrofits, and
corrective actions \* To view the full job description please use the
link below.
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3MDIyLjg3NzBAa29obGVyZW5lcmd5Y29tcC5hcGxpdHJhay5jb20
\*\*\*\*\* APPLICATION INST UCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA3MDIyLjg3NzBAa29obGVyZW5lcmd5Y29tcC5hcGxpdHJhay5jb20