Wellness Operations Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
  
  
  

Wellness Operations Coordinator

(Hybrid role: Sales Support, Admin, Light Treatment Assistance, Events)

Position Summary

The Wellness Operations Coordinator plays a key role in supporting the daily flow. This position blends administrative support, inside sales, patient communication, and light clinical assistance to ensure a smooth and professional experience for every patient. The Coordinator will help manage leads, support treatment operations, maintain organization, and assist with wellness events as needed.

Key Responsibilities

• Client Engagement & Retention
• Conduct outreach to past and current clients via text, email, and phone campaigns
• Promote new services, packages, and membership programs
• Track engagement and identify warm vs. cold leads
• Support client retention strategies and follow-up processes
• Marketing & Advertising Coordination
• Research and coordinate with digital marketing companies and vendors
• Assist in developing and executing marketing strategies
• Create and send newsletters and promotional campaigns
• Develop marketing materials, including flyers, one-pagers, and event graphics
• Coordinate local advertising opportunities (radio, social platforms, publications)
• Assist with social media content creation (videos, captions, campaign ideas)
• Event Planning & Execution
• Plan and coordinate wellness events, seminars, and community outreach initiatives
• Manage event logistics, including venues, materials, and scheduling
• Create presentations and slide decks for events
• Develop event messaging, audience engagement strategies, and conversion plans
• Coordinate with partners, vendors, and organizations for event participation
• Administrative Operations
• Create and maintain expense reports and financial tracking systems
• Organize invoices and maintain financial documentation
• Manage calendars, scheduling, and meeting coordination
• Assist with onboarding materials and internal documentation (e.g., agreements, policies)
• Business Development & Partnerships
• Research and outreach to potential collaborators and community partners
• Coordinate with organizations for cross-promotional opportunities
• Maintain relationships with local business networks (e.g., Chamber of Commerce)
• Identify opportunities for brand visibility and growth
• Content & Digital Development
• Assist in building and updating website content, including landing pages
• Develop client-facing educational materials
• Support branding consistency across platforms
• Research SEO and digital growth strategies
• Office & Operational Support
• Assist with daily clinic operations and workflow support
• Support clinical staff as needed (shadowing, treatment assistance when applicable)
• Maintain organization of front office and client-facing areas
• Order supplies and materials for the clinic and events
  
  
  

Skills & Qualifications

• Strong organizational and multitasking skills
• Excellent written and verbal communication
• Ability to manage multiple projects simultaneously
• Experience with marketing, event planning, or administrative roles preferred
• Proficiency in digital tools (email platforms, spreadsheets, scheduling tools)
• Detail-oriented with a problem-solving mindset
• Ability to work independently and collaboratively
  
  
  

Perks and Benefits

• Competitive salary
• Opportunity for growth within the clinic
• Performance based bonuses
• Complimentary or discounted wellness treatments