What are the responsibilities and job description for the Sales Manager position at Rehab Medical?
About Us: Rehab Medical is on a mission to transform lives through innovative custom mobility solutions. As one of the nation's leading providers of complex rehab technology (CRT), we've empowered over 250,000 people to regain their independence over our 20-year history. Headquartered in Indianapolis Indiana, our award-winning company is recognized for its commitment to growth, ethics, and making a difference. Join our team and become part of a company that values your impact as much as the lives we improve every day.
We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. We're looking to bring someone on to our dynamic Sales Team to help us to improve the lives of our patients.
If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical and apply today!
Supervisory Responsibilities:
- Hires and trains Territory Sales Representatives and other sales staff
- Organizes and oversees the schedules, territories, and performance of sales representatives
- Conducts performance evaluations that are timely and constructive
- Handles disciplinary actions of employees in accordance with company policy.
Duties and Responsibilities
Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
- Perform product demonstrations, installations, and application support.
- Improve product knowledge and sales techniques.
- Travel throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone.
- Coordinate all issues with key clients between sales, service, support, customer services, marketing and finance.
- Maintains and expands customer base by counseling sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Performs other duties as assigned.
Key Competencies
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Education
- Bachelor's Degree or Higher in Business, Business Administration, or related field OR
- Comparable record of sales leadership experience required.
- At least three years of sales experience required.