What are the responsibilities and job description for the Front Office Assistant position at Rehab 1st?
Are you looking for a career in healthcare where you can make a positive impact each day? Join our team at our Frostburg and Cumberland locations and contribute to creating a positive experience for our patients.
Rehab 1st is searching for an individual who is willing to learn new systems, adapts’ to change and has a great work ethic. Candidate must be computer literate, demonstrate great communication skills, and possess excellent phone etiquette and customer service skills. Job duties include, but are not limited to, insurance authorizations, data entry, scheduling and record keeping. Medical terminology and coding experience preferred but not mandatory.
Responsibilities:
- Greet and welcome patients in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Schedule appointments and manage calendars
- File and maintain records, documents, and reports
- Provide excellent customer support and complete insurance authorizations
Experience:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of medical office procedures is a plus
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using office equipment such as printers, scanners, and fax machines
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17