Investigations Team Lead- Registered Nurse License Required- Atlanta

Job Title:  Investigations Team Lead- Registered Nurse License Required- Atlanta

Pay Grade: M

Workplace: Remote

Travel: less than 20%, travel can be statewide

Job Summary:

·        Guide the day-to-day activities of assigned team to include supervision, ongoing coaching, training, and support. 

·        Prepare schedules and monitor attendance. 

·        Built team collaboration in a remote environment. 

·        Train new staff to include one on one sessions and shadowing. 

·        Supervise and direct investigators, giving instructions and guidance through case supervision and developing necessary resources and tools if gaps are identified. 

·        Monitor team for accuracy and productivity. 

·        Participate in projects as assigned. 

·        Provide investigative support as directed to other external investigative and regulatory/enforcement agencies. 

·        Conduct investigations as required. 

·        Assist with case management as needed. 

·        Review findings of investigations to ensure they accurately, clearly, and thoroughly draw conclusions based upon evidence, testimony and policy, rules, regulations, etc. 

·        Accurate, thorough, and timely entry of data into multiple databases. 

·        Develop and maintain positive working relationships and communicate effectively with providers and other stakeholders, including other DBHDD offices and divisions. 

·        Project a professional image through in-person, phone, and electronic communications. 

·        Plan and prioritize workload to meet day to day needs. 

·        Read, screen, and respond to correspondence in a timely manner. 

·        Community effectively with internal and external stakeholders. 

·        Identify and prioritize critical issues within identified parameters.  

·        Use sound judgment to respond appropriately to internal and external contacts. 

·        Independently establish and monitor deadlines to ensure timeliness.  

·        Execute high quality customer service by anticipating customer needs, providing services accurately, in a respectful and timely manner, and establishing and maintaining effective contact and follow through with customers. 

·        Collaborate and work effectively as a team member. 

·        Assist with projects as needed. 

·        Participates in team meetings and attend trainings. 

Travel statewide as needed. 

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/  

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.