What are the responsibilities and job description for the Clinical Support Manager - RN position at Regional West Health Services?
The Clinical Support Manager RN is a dynamic leadership role that combines operational oversight, staff development, quality improvement, and patient safety expertise to support physician clinic practices. This position serves as a clinical leader, educator, mentor, and quality champion, collaborating with providers, clinic leaders, and interdisciplinary teams to deliver exceptional patient-centered care while driving operational excellence.
A Day in the Life of
As the Clinical Support Manager RN, you begin your day partnering with providers, clinic leaders, and staff to ensure efficient clinic operations and exceptional patient experiences. You review staffing needs, monitor workflows, and provide support to teams across multiple clinic locations.
Throughout the day, you serve as a trusted clinical resource and leader, coaching staff, facilitating team huddles, and fostering an environment of collaboration and accountability. You play a key role in recruitment, onboarding, retention, and professional development initiatives while helping team members succeed in their roles.
You also lead educational programs, competency validation, and staff training efforts, ensuring clinical teams remain current on best practices, regulatory requirements, and organizational standards. Whether introducing new workflows, implementing clinical initiatives, or mentoring staff, your focus remains on supporting excellence in patient care.
As a quality and patient safety advocate, you analyze performance metrics, identify opportunities for improvement, and lead initiatives that enhance outcomes, patient satisfaction, and operational efficiency. Your leadership helps create a culture of continuous improvement while ensuring compliance with regulatory and accreditation standards.
Qualifications
Education
- Bachelor of Science in Nursing (BSN) required
- Master's degree in Nursing, Education, Healthcare Administration, Public Health, Organizational Leadership, or related field preferred
Experience
- Minimum of 3-5 years of clinical nursing experience required
- Previous leadership, supervisory, clinic management, quality improvement, or staff development experience preferred
- Experience in ambulatory care, physician clinics, or outpatient services preferred
- Experience with regulatory compliance, accreditation standards, and quality metrics preferred
- Experience utilizing electronic health records, reporting systems, and data analytics tools preferred
Licensure & Certifications
- Current Registered Nurse license in the State of Nebraska without restriction, or ability to obtain Nebraska licensure within required timeframes
- Compact state RN license accepted for eligible candidates residing outside Nebraska
- Current BLS certification required
Why Join Regional West?
- Lead quality, education, and clinical support initiatives across physician clinic practices
- Influence patient care outcomes and operational excellence
- Mentor and develop nursing and clinical staff
- Collaborate with providers, clinic leadership, and multidisciplinary teams
- Drive quality improvement, patient safety, and professional development programs
- Make a meaningful impact on employee engagement, patient satisfaction, and organizational performance
- Competitive compensation and comprehensive benefits package
A conditional job offer is contingent upon successfully passing a pre-employment drug test and background check. A Physical Capacity Profile may be required for some positions.