Crew Leader Food Svc (3709)

Acts as lead person and assists in coordinating food service activities for assigned area(s) (i.e., cooking, cafeteria, or tray line); performs various duties relating to the preparation, serving and distribution of food according to department's standards and practices.

Essential Function

Assists in coordinating daily activities of assigned area(s) such as preparation/cooking, cafeteria or tray line according to department procedures, objectives, quality improvement, safety and environmental and infection control program.

• Acts as a lead person.
• Coordinates and gives work assignments to crew during assigned shift to provide adequate service to meet department's needs. Takes call-ins on assigned shift.
• Checks and inspects food/work areas
• observes methods of cooking portion sizes and delivery of trays for compliance to recipes, preparation/serving standards, diet plan, cleaning operations, worker's break schedules and other procedures.
• Performs various functions and duties in kitchen, tray line and cafeteria areas.
• Resolves operational problems/issues.
• Keeps Manager informed of any issues/concerns which require intervention.

Assists with inventory/maintenance of supplies, replenishes as required; ensures safe and proper handling and storage of food items.

Works effectively as a team member within department and with customers to provide quality service through communication, cooperation and collaboration.

• Interacts and works collaboratively with dietary customers/hospital staff in a customer responsive and courteous manner, in compliance with iRESPECT and Retail Care standards and promoting patient/customer satisfaction.
• Assists personnel when needed by performing tasks to keep department operating at peak efficiency levels.

Maintains required department records, reports and files. Adheres to established department policies, procedures, objectives, compliance/quality improvement with consideration given to risk management, infection control and patient safety practices.

Maintains a clean, orderly and safe environment for patients and personnel.

• Cleans and assists with care and maintenance of department equipment, utensils and furnishings and utilizes supplies in a cost effective manner.