What are the responsibilities and job description for the Administrative Specialist Licensure position at Regional Office of Education?
General Licensure Department Duties:
- Answers questions and disseminates licensure and licensure renewal information to applicants and school districts in-person at the Regional Office of Education, via phone or email
- Researches Illinois school code, administrative rules, and consults with State Board of Education personnel to stay current with recent changes
- Possesses and adds to knowledge of licensure requirements and processes
- Updates forms and written instruction documents as needed
- Processes State Board "priority rush" requests received from school districts
- Opens mail, distributes contents, and processes paperwork
- Processes daily deposit of fingerprinting and GED fees and conducts daily audit of fee intake during peak licensure season
- Provides complete fingerprinting service (appointment check-in, fee assessment, payment processing, fingerprint capture, next steps forms explanation)
- Sends Monthly Fingerprint Recap to Districts
- Processes the monthly fingerprint bill for Illinois State Police services
- Promptly answers and routes incoming calls
- Sends out weekly Customer Service Survey link
- Cross-trains to serve as primary or backup for Criminal History Report process
- Cross-trains to serve as primary or backup for GED/High School Equivalency inquiries
- Cross-trains to serve as primary or backup for work permit requests for guardians of children 15 years or younger and assists with or initiates communication with school districts on the work permit process
- Collaborates with Licensure team members as necessary
- Assumes other responsibilities as assigned by the Regional Superintendent
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $45,000 - $55,000