Plumbing Service Manager

Are you ready to TRADE up to a better opportunity? Apex Midwest is seeking a Plumbing Service Manager to lead our growing and dedicated Plumbing Team in the Omaha, NE area. This is an exciting opportunity for a self-motivated leader with a growth mindset to drive performance, build a strong sales culture, and elevate our plumbing service operations.

Benefits:

• Medical, Prescription, Dental, and Vision Insurance
• Disability & Term Life Insurance
• Matching 401(k) Benefits
• Ongoing Training & Development Opportunities
• Paid Holidays & Paid Time Off (PTO)
• Career Growth & Advancement

Job Duties:

• Oversee and manage all Plumbing service operations, ensuring efficiency and quality.
• Hire, train, and lead a team of skilled plumbing professionals.
• Drive a sales-focused culture, encouraging growth and performance.
• Conduct individual and departmental performance reviews, providing coaching and accountability.
• Enforce company policies and procedures, ensuring operational excellence.
• Handle customer requests and concerns, delivering top-tier service.
• Maintain and promote a safe work environment, adhering to all safety standards.

Requirements:

• 6 years of plumbing management experience in skilled trades or a similar industry.
• Residential plumbing experience preferred.
• Strong sales acumen and business management skills.
• Proven ability to lead, train, and motivate a team to meet company goals.
• Excellent communication skills with the ability to engage with diverse audiences.
• A growth-oriented mindset, embracing innovation and change.
• Valid driver’s license.
• Tech-savvy, with knowledge of computer systems and software.

Why Join Us?

We offer a supportive team environment, opportunities for career advancement, and a company culture that values leadership and innovation. If you’re a driven, results-oriented leader looking to make an impact in the plumbing industry, apply today!

What YOU will bring:

· 5 Years residential HVAC experience, management experience preferred

· Strong organizational leadership skills to lead and grow a team of technicians.

· Strong technical background in diagnostic skills on all residential and light commercial equipment.

· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

· Great attitude, high energy, great communication skills, sales driven.

· Strong computer skills (word, excel, adobe, etc.)

· Valid drivers’ license and ability to pass background test and drug screen.

· Ability to handle heavy equipment and work outdoors

What YOU will do:

· Daily management of high-volume service department, HVAC service technicians and staff

· Evaluate workload and schedule of service work in a way that best utilizes service technicians.

· Hire, lead, and train a team of techs on technical and sales knowledge.

· Knowledgeable on how to teach sales and new techniques.

· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

· Report on team performance.

· Properly and efficiently document all calls/jobs to the company's requirements

· Stay up to date on current technologies and new products in the field