Title Officer

Our locally owned title company is seeking a detail-oriented and experienced Title Officer.  We are looking for a friendly, outgoing, well-organized person with a strong work ethic and desire to find solutions to help customers have a truly remarkable experience. The person must create a positive image of the company through professional appearance, actions, and conduct to fellow employees and customers. This position will be full-time, working in office, Monday through Friday, 8 am to 5 pm.

Position Summary:

The Title Officer will serve as the first impression for our clients and is responsible for creating a welcoming and professional environment. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

·        Greeting clients and visitors as they walk through the door;

·        Answer, screen, and direct incoming phone calls;

·        Review purchase agreements, lender instructions, and search examination notes to prepare title commitments;

·        Maintain accurate records and ensure confidentiality of all transaction information;

·        Work as a team with the production and closing staff to maintain excellence in title services as well as a quality product for our customers;

·        Field inquiries from customers;

·        Assist with title clearance and obtaining lien payoffs as time permits.

Qualifications and Required Skills:

·        Minimum of 2 years of escrow or title industry experience is preferred, but not required;

·        Excellent customer service and phone etiquette;

·        Exceptional typing accuracy; 

·        Proficiency in escrow software and Microsoft Office Suite;

·        Excellent verbal and written communication skills;

·        Ability to multitask and work in a fast-paced environment;

·        Exceptional organizational skills and attention to detail;

·        Ability to manage multiple files and meet strict deadlines;

·        Customer Service with a Positive & Team Player Type of attitude;

·        Notary public or be bondable.

BENEFITS:

·        Paid personal days and vacation days

·        Paid holidays

·        Training and Development

·        Medical/Dental/Vision

·        401(k)