Senior Systems Administrator

We are looking for a highly accountable and detail orientated individual, with

strong communication skills, to join our growing team!

Resumes will be accepted through November 6th (5 PM)

JOB TITLE: SENIOR SYSTEMS ADMINISTRATOR

CLASSIFICATION: EXEMPT

GRADE: 6 ($87,410 - $118,260 annually)

DEPARTMENT: INFORMATION SERVICES

REPORTS TO: INFORMATION SYSTEMS SUPERVISOR

LOCATION: BRECKSVILLE (HYBRID)

About RITA: Our Mission at RITA is to provide Ohio cities and villages with a high quality, cost effective

municipal tax collection service. We currently serve more than 400 cities and villages across the State of

Ohio, collecting and distributing more than $2.5B of municipal income tax revenue annually, at an

average cost in 2025 of just over one cent of every dollar collected. These income tax dollars are crucial

to the provision of the public safety, infrastructure and recreational services that make these cities and

villages great places to live, work and do business. At RITA, we work hard to fulfill our Mission to the

Ohio cities and villages we serve and strive to be the best and top choice for municipal tax collection in

Ohio.

RITA Benefits: RITA is an OPERS employer that offers low monthly premiums for health benefits for

employees, spouses and dependents with no monthly cost for dental and vision coverage. The Agency

makes bi-annual contributions to employees’ Health Savings Accounts. Additional benefits include paid

vacation and sick leave, including for mental health and for time to volunteer, along with 3 personal

days provided on the anniversary of the employee’s hire date. The initial 3 personal days are provided

upon successful completion of the 180-day Introductory Period and then again at the second

anniversary and each anniversary thereafter. Employees also have access to an employee assistance

program, which offers many services including digital Cognitive Behavioral Therapy (dCBT), benefits and

claims advocacy services, and assistance with other matters, such as childcare, mental health and legal

assistance.

Work Environment: Enjoy the flexibility of a blended work schedule – a mix of in-office and work-fromhome

days. The Agency values flexibility that works both ways. Where possible, we seek to work with

our employees to meet their needs while still providing excellent service and fulfilling our Mission. Our

dress when in the office is professionally casual – jeans are welcome. We thrive on collaborative work,

and we are best as a team with each person doing their part. There is plenty of opportunity for job

growth within the Agency; Career growth and development are encouraged and supported.

About the Role: Under general direction, the purpose of the Senior Systems Administrator is to provide

technical leadership and expertise to ensure that the Agency’s Information Systems are available,

operating efficiently, secure, configured appropriately, and can be recovered in a timely manner in the

event of a failure. Secondary responsibilities include serving in a backup technical role for Information

Systems Supervisor by providing technical leadership and oversight of the operation of the Agency’s

information systems and work assignments for the Agency’s Systems Administrator(s) and/or

contractor(s).

EXAMPLES OF ESSENTIAL FUNCTIONS:

1. Designs, implements and maintains the Agency’s Information Systems architecture through the

planning and implementation of projects to remediate issues or enhance/upgrade the capability of

the Agency’s Information Systems.

2. Leads the development and maintenance of IT Business Continuity and Disaster Recovery strategy

for the Agency’s Information systems.

3. Develops business case justifications and cost/benefit analyses for IT spending and initiatives

that maintain or enhance the Agency’s Information Systems. This includes authoring request for

proposals (RFPs) for procuring new technology as needed. Ensures hardware and software

maintenance and support agreements are in place for all Information Systems and any related

supporting equipment.

4. Develops and implements all functional policies and procedures relating to Information Systems,

including those for architecture standards, purchasing, system baselines, service provisioning

and proper maintenance.

5. Develops and publishes requests for proposals as needed for major security and technology

purchases.

6. Identifies and ensures competitive pricing and alternative solutions for Agency Information

Systems.

7. Manages the deployment, monitoring, maintenance, upgrade, and support of Agency

Information Systems using deployment and design techniques that support or enhance the

Agency’s goals.

8. Develops and implements automation, scripting and systems management solutions to improve

operational efficiency.

9. Develops and maintains the Agency’s cloud and hybrid infrastructure strategy, standards and

operational practices.

10. Establishes and maintains regular written and in-person communication with the Agency’s

department heads and end users regarding pertinent activities.

11. Performs as a technical lead for IS Department and lower-level Systems Administrators by

providing technical training/knowledge transfer sessions to facilitate growth.

12. Provides input and recommends changes to department staffing levels.

13. Provides technical input for job performance reviews for lower-level systems administrators in

the unit.

14. Works closely with the Security Team and IT Security Administrators to ensure Agency

Information Systems are secure and align with Agency security policies, risk levels and strategy.

15. Assists the Help Desk Supervisor and the Help Desk team to design, install, administer, maintain

and optimize the Agency’s End-user Environment. End-user Environment includes but is not

limited to the hardware and software for all desktop/laptop platforms both physical and virtual,

telephones, directly attached peripherals and any related equipment.

16. Ensures technical documentation, system baselines, operational procedures and infrastructure

diagrams are maintained and current.

17. Provides after Hours On/Call support for production Information System issues.

18. Performs other related work as assigned.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements

or working conditions. While this is intended to be an accurate reflection of the current job, the Agency

reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Physical Requirements: The individual assigned to this position must be able to complete all physical

requirements of the job, with or without a reasonable accommodation, which include, but are not limited

to the following:

· Must be able to remain in a stationary position 75% of the time.

· Must be able to occasionally move to different locations inside the office.

· Constantly operates a computer to complete assigned work.

· Ability to learn and apply technical material.

· Occasionally moves computing equipment weighing up to 50 pounds.

· Ability to accurately communicate with others in the Department and throughout the Agency.

About You: Bachelor’s degree in information technology or closely related field; supplemented by 7-10

years of hands on experience in medium to large networks or 7-10 years’ experience in information

security administration; or equivalent knowledge and experience in the following:

· Expert level experience administrating network firewalls, internet web filtering\classification, email

filtering and anti-virus software.

· Working technical knowledge of network and host based intrusion detection and prevention

systems, vulnerability identification and scanning software and security event management and

correlation software.

· Expert level understanding of the vulnerabilities associated with TCP/IP and other network and

application protocols and vulnerabilities effecting the Microsoft Windows operating system.

· Expert level and demonstrated experience in server, storage, network and desktop (both physical

and virtual) architecture and design.

· Strong technical leadership skills and the ability to lead with a high-level of integrity.

· Extensive experience in enterprise technical and security architecture design and documentation.

· Extensive experience in developing and testing Business Continuity Plans and Disaster Recovery

Plans.

· Extensive experience in mentoring a staff of 2 to 10 individuals across multiple technical

disciplines.

· Strong working knowledge of deploying, maintaining and supporting custom developed and

vendor provided software applications, network switches and routers, Agency data centers,

servers, PCs, operating systems, DDOS protection, IDS/IPS protection, firewalls, security alarm and

access control systems for Agency facilities and contracted professional services.

· Strong knowledge of configuration management processes for building, deploying and

troubleshooting communication issues for applications developed in Microsoft .NET and Java

programming languages.

· Proven experience in IT infrastructure.

· Strong understanding of project management principles and practices including Agile Scrum.

How to Apply: Please submit your resume no later than 5 PM on

November 6th. Only qualified individuals being considered will be contacted for an interview.

The Regional Income Tax Agency (Agency) is an equal opportunity employer. We are committed to a

work environment that supports, inspires, and respects all individuals and in which personnel decisions

are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual

orientation, gender identity, marital status, age, disability, national or ethnic origin, military service

status, citizenship, or other protected characteristic. In compliance with the Americans with Disabilities

Act, the Agency will seek to provide reasonable accommodations to qualified individuals with disabilities

and encourages both prospective and current employees to discuss potential accommodations with the

Agency.

Job Type: Full-time

Pay: $87,410.00 - $118,260.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Brecksville, OH 44141

Salary : $87,410 - $118,260