What are the responsibilities and job description for the Assistant Branch Manager position at Regional Finance?
Grow Your Career with Us
In the last few years, our goal has been expansion, creating growth opportunities for many of our team members. We take pride in providing solutions and offering a helping hand to our customers and communities.
We're looking for talented and driven individuals to join our team at Regional Finance, a national leader in consumer financing.
Job Summary
An Assistant Manager is at the core of customer service. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board.
Why Work at Regional?
- Competitive Pay: We value our team members and show it through competitive salaries.
: Hard work deserves a reward, and you'll be eligible for a monthly bonus. - Promotion Opportunities: We train our Assistant Managers into future Branch Managers, so you can grow with us.
- Benefits Package: Full-time team members enjoy medical, dental, vision, and 401(k) benefits.
Duties and Responsibilities
- Provide exceptional service to all customers.
- Process credit loan applications and present loan solutions to current and potential customers.
- Maintain office cash with accuracy and proper security.
- Grow account volume through good judgment and effective customer solicitations.
- Minimize delinquent debt by calling customers and collecting on past-due accounts.
- Receive, track, and post all payments and fees to customer accounts.
- Transport money and deposits to and from bank.
- Perform other duties as assigned by leadership.
Minimum Qualifications
- High School Diploma or Equivalent.
- Prior customer service experience in sales/retail or cash management environment.
- Must pass drug screen, criminal, and credit background checks.
- Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
- Demonstrated passion for customer service.
- Excellent written and verbal communication skills.
- Customer service minded with a broad spectrum of personality types.
- Thrives in a pay-for-performance atmosphere.
- Proven ability to multi-task.
Working Conditions
This position works in an office, providing consumer loan products in person and over the phone. Typical working hours are 8:30am to 5:30pm Monday through Friday, with some Saturdays required. Overtime may be needed on an as-needed basis.
