What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Regional Eye Center?
Overview
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A background in office management or clerical work is preferred.
Responsibilities
- Greet and welcome clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls to the appropriate personnel.
- Schedule appointments and manage calendars for staff members.
- Maintain accurate records through data entry, filing, and documentation.
- Provide administrative support including proofreading documents and preparing reports.
- Assist with bookkeeping tasks as needed, including basic accounting functions using QuickBooks.
- Handle customer inquiries and provide support through effective communication.
- Ensure the front desk area is organized and presentable at all times.
- Utilize Microsoft Office and Google Workspace for various clerical tasks.
Skills
- Proficiency in QuickBooks and Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong computer literacy with experience in data entry and filing systems.
- Excellent organizational skills with the ability to manage time effectively.
- Bilingual abilities are a plus for enhancing customer interactions.
- Prior experience as a dental or medical receptionist is advantageous but not required.
- Familiarity with office management practices and clerical duties is essential.
- Strong phone etiquette with a focus on customer service excellence.
- Ability to proofread documents accurately for grammar and clarity.
- Experience as a personal assistant or in calendar management is beneficial. Join us as a Front Desk Receptionist where you can contribute to our team's success while developing your career in a supportive environment!
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
