What are the responsibilities and job description for the Resource Center Director position at REGIONAL EAST TEXAS FOOD BANK?
POSITION SUMMARY:
The Resource Center Director will oversee branches within the service area, ensuring that each location runs smoothly and meets strategic goals of the East Texas Food Bank (ETFB). Reporting to the Chief Impact Officer, the Resource Center Director will support the Resource Center teams as they serve the communities as well as play and integral part in the overall strategic plan for the ETFB. .
Duties and Responsibilities:
• Hires, trains, oversees, and advises ETFB Resource Center Managers according to ETFB policies and procedures.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed in cooperation with the Chief HR Officer.
• Ensures centers are operating within ETFB’s strategic plan.
• Oversees the financial performance of each center location and provides reporting as required to the CFO and CDO.
• Acts as communication liaison between the resource centers and ETFB.
• Develops and maintains good working relationships with a variety of people including neighbors, managers, designers, contractors, donors, and community leaders.
• Communicates information related to new policies and procedures to resource center locations.
• Identifies advancement opportunities within the service area and reports findings to the CDO.
• Oversees safety, security, and proper warehouse protocols. Coordinates with COO for consistency in training and adherence to safety policies.
• Plans, coordinates, organizes, oversees, and directs activities regarding the construction and maintenance of centers and the systems to support operations.
• Coordinates with interdepartmental teams and vendors to complete expansion projects on time, to specifications, and with accuracy and efficiency.
• Collaborates with marketing team to provide informational materials needed to promote centers and programs in the respective communities.
• Ensures compliance with federal, state, local, contractual, and company regulations, standards, and best practices.
• Performs other related duties as assigned.
Physical Requirements:
• Must be able to lift 50 pounds and walk, climb, bend, reach, crawl, and stretch
• Travel 50% of the time to all the service area
• Must be on call to address delays, emergencies, bad weather, and other issues at the branches.
Qualifications:
Required Skills and Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management with proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong management and leadership skills
- Ability to prioritize tasks and to delegate when appropriate
- Thorough understanding of the geographical area to be overseen
- Thorough understanding of contracts, plans, specifications, and regulations
- Ability to remain flexible and efficient in a fast-paced environment
- Ability to make intelligent and quick decisions; working well under pressure, and when faced with unexpected occurrences or delays
- Ability to effectively multi-task while analyzing and solving problems
- Understanding of engineering, architectural and other construction drawings helpful.
- Ability to speak Spanish preferred.
Education and Experience:
- Bachelors degree in related field
- At least 3 years of related experience in project management
- Previous experience managing multiple sites