CASE MANAGER, HOUSING STABILIZATION (GRANT FUNDED)- CHARLOTTESVILLE (FULL-TIME)

REQ# 15200010

POSITION TITLE: CASE MANAGER

This is a grant funded position and employment is contingent upon continued grant support which is expected to end on 1/31/2027.

GENERAL STATEMENT OF RESPONSIBILITIES: This is a FLSA non-exempt position. The Housing Stabilization Case Manager position is funded by the Department for Housing and Urban Development (HUD), and has the responsibility for providing case management services to chronically homeless adults who are participants in the Permanent Supportive Housing (PSH) rental assistance program as administered by Region Ten CSB. Participants enrolled in PSH have a primary diagnosis of serious mental illness, intellectual disability, trauma, PTSD and/or substance use disorder. The needs of this population include maintaining and accessing safe and stable housing, accessing medical and psychiatric care and services, obtaining legal documents, enhancing independent living skills, transitioning from the homeless community into housing, undergoing service needs assessment, advocacy, consultation and education. This is a grant funded position. Length of position is depended on life of the grant. The Housing Stabilization Case Manager reports to the Program Manager I of Housing and is expected to function with initiative and independent judgment, based on application of standard practices and with guidance from the supervisor. In carrying out position duties, he/she performs in accordance with applicable professional ethics and established Region Ten policies.

QUALIFICATIONS:

EDUCATION

• Bachelor’s degree in related field is required and QMHP certification is preferred.

EXPERIENCE

• Working experience with adults with mental illness

CERTIFICATION/LICENSE: To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.

In addition, the incumbent needs to possess the following knowledge, skills, and abilities:

KSAS

Knowledge of
1. Services and systems available in the community including primary health care, support services, eligibility criteria, intake processes, and generic community resources.
2. The nature of serious mental illness, intellectual disability and/or substance abuse depending on the population served, including clinical and developmental issues.
3. Treatment modalities and intervention techniques, such as motivational interviewing, behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
4. Different types of assessments, including functional assessment, and their uses in service planning.
5. Consumers’ rights.
6. Local community resources and service delivery systems, including support services (e.g., housing, financial, social welfare, dental, educational, transportation, communications, recreation, vocational, legal/advocacy), eligibility criteria and intake processes, termination criteria and procedures, and generic community resources (e.g., churches, clubs, self-help groups).
7. Effective oral, written and interpersonal communication principles and techniques.
8. General principles of record documentation.
9. The service planning process including, but not limited to, the Recovery and Person Centered Planning models, as well as the major components of a service plan.

Skills in:
1. Interviewing.
2. Negotiating with consumers and service providers.
3. Observing, recording and reporting on an individual’s functioning.
4. Identifying and documenting a consumer’s needs for resources, services, and other supports.
5. Using information from assessments, evaluations, observation and interviews to develop service plans.
6. Identifying services within community and established service system to meet the individual’s needs.
7. Promote goal attainment
8. Coordinating the provision of services by diverse public and private providers.
9. Identifying community resources and organizations and coordinating resources and activities.
10. Using assessment tools (e.g., level of function scale, life profile scale).

Abilities to:
1. Be persistent and remain objective
2. Work as a team member, maintaining effective inter and intra-agency working relationships.
3. Demonstrate a positive regard for consumers and their families (e.g., treating consumers as individuals, allowing risk-taking, respecting consumers’ and families’ privacy, and believing consumers are valuable members of society).
4. Work independently performing position duties under general supervision.
5. Feel comfortable with and respectful towards chronically homeless individuals.
6. Communicate effectively, verbally, and in writing.
7. Establish and maintain ongoing supportive relationships.

HOURLY SALAR RANGE:

GRADE 9: $21.02 - $31.53 per hour

LOCATION: 500 Old Lynchburg Rd. Charlottesville, VA 22903

SCHEDULE : Full-Time (Non-Exempt)