HR Coordinator

POSITION SUMMARY:

The Human Resources Generalist supports the efficient operation of the HR department by performing a variety of administrative and operational tasks. This role focuses on recruitment support, onboarding, benefits administration, HR records management, and employee support, ensuring smooth and effective HR functions. The HR Generalist works closely with the HR Manager to enhance employee experience and responsiveness.

ESSENTIAL DUTIES & COMPETENCIES:

• Lead and assist with recruitment processes, including candidate identification, reference checks, interviews, and onboarding.
• Maintain and distribute job postings in accordance with Affirmative Action/Equal Opportunity guidelines.
• Oversee benefits administration, serving as a liaison with external providers and coordinating open enrollment.
• Conduct new hire orientation and facilitate exit interviews.
• Maintain accurate and up-to-date HR files, records, and documentation; ensure compliance with retention schedules.
• Perform periodic audits of HR files and records.
• Respond to employee and applicant inquiries regarding policies, benefits, concerns, and procedures (but not limited to).
• Support and assist in agency-wide meetings and HR-related events.
• Collaborate with Finance and other departments as needed.
• Maintain confidentiality and integrity of HR information.
• Perform other duties as assigned.

ESSENTIAL RESPONSIBILITIES:

· Ensures timely and accurate completion of all required documentation, maintaining compliance with organizational standards and regulatory requirements.

· Participates in participant and staff-related meetings as requested, collaborating effectively with multidisciplinary team members, participants, and their families to support coordinated, person-centered care.

· Identifies opportunities for quality improvement based on individualized participant and employee assessments, in alignment with organizational policies, protocols, and performance expectations.

· Maintains strict adherence to all applicable local, state, and federal laws, including confidentiality and protected health information regulations (HIPAA).

· Provides constructive, solutions-oriented feedback to improve or streamline operations, and consistently implements approved process improvements.

· Consistently meets performance expectations and key performance indicators as established by Region IV Area Agency on Aging (RIV AAA).

SUPERVISORY RESPONSIBILITIES:

This position does not have direct supervisory responsibilities.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation.

EDUCATION AND/OR EXPERIENCE:

• 1 year as a HR generalist or overall HR experience required.
• Some education in human resources or related field preferred.
• Strong knowledge of employment law (federal, state, and local), benefits administration, compensation, and HR best practices.
• Experience with ADP HRIS and payroll systems preferred.
• Ability to handle sensitive and confidential information with professionalism, empathy, and diplomacy.
• Meticulous attention to detail; ability to multitask and adapt in a busy environment.

REASONING ABILITY:

Demonstrates critical‑thinking and problem‑solving skills. Applies logical reasoning to interpret policies, evaluate employee concerns, and recommend appropriate actions. Effectively prioritizes competing demands, anticipates potential challenges, and develops practical, compliant solutions that support organizational goals. Exercises discretion in sensitive situations and is able to work with diverse employee needs, workplace scenarios, and regulatory requirements.

LANGUAGE SKILLS:

Strong oral and written communication skills are required with the capability to listen effectively and work well with employees and community members. Ability to read and understand reports, data and regulations. Ability to respond to inquiries from employees, the community, and more in a positive and helpful manner.

OTHER SKILLS AND ABILITIES:

Must have computer skills, including use of email and Microsoft Office. Must effectively utilize time and navigate change and uncertainty. Good judgment must be used, in all situations, as well as the ability to deal with confidential information. Must effectively manage workload and documentation requirements.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and express oneself clearly with employees and the community. The employee frequently operates a computer. While performing the duties of this job, the employee may need to move up to 10 pounds occasionally. Specific vision abilities for this job include close vision for computer work, and the ability to adjust focus for extended periods of time.

Job Type: Full-time

Expected hours: 37.5 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person