What are the responsibilities and job description for the Admissions Evaluator position at Regent University?
Benefits
Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
The Admissions Evaluator is responsible for the real time analysis of completed applicant files for review of undergraduate, graduate and doctoral applications to make decisions or work with Faculty when necessary. This role works closely with the Admissions Counselors, Enrollment Support Services (ESS), and Associate Directors and Faculty in a supportive, proactive and professional manner.
Work Location: Virginia Beach, VA. Qualified candidates may be considered for remote work.
Essential Duties
Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
The Admissions Evaluator is responsible for the real time analysis of completed applicant files for review of undergraduate, graduate and doctoral applications to make decisions or work with Faculty when necessary. This role works closely with the Admissions Counselors, Enrollment Support Services (ESS), and Associate Directors and Faculty in a supportive, proactive and professional manner.
Work Location: Virginia Beach, VA. Qualified candidates may be considered for remote work.
Essential Duties
- Acquire and maintain a knowledge of Regent University and all programs, financial aid and scholarships, transcript and credit evaluation policies, and student advising.
- Meet and exceed Key Performance Indicators for each session & semester intake as determined by the Director and Assistant Director.
- Review and evaluate application files for admissions decisions or for the recommendation of admissions decisions to Assistant Directors.
- Must be willing to work flexible hours including evenings and occasional weekends. Regular attendance and participation in university events – both with preparation and follow-up is expected.
- Maintain expert knowledge in Banner, phone/chat system, Ellucian, and other programs deemed essential for applicant management.
- Maintain working knowledge on programmatic content, helpful Faculty feedback, and other tactics to assist with phone calls and application completion.
- Increase overall productivity by increasing inquiry-to-enrollment conversion and increasing application-to-enrollment percentage.
- Maintain fast-paced and thorough review of submitted admissions documents for chosen degree programs or Schools within Regent University.
- Maintain accurate data records throughout the admissions and enrollment process in applicable systems (Banner, timely requests to Enrollment Support Services, and Recruiter). Timely report any problems or issues with software or procedures that inhibit the ability to successfully complete job functions.
- Bachelor’s degree required
- Proven track record with excellent customer service
- 2 to 3 years of previous college admissions experience, preferred
- Ability to meet and exceed goals in a production-driven environment
- Excellent interpersonal and teamwork skills
- Strong oral and written communication skills required
- Christian commitment consistent with university's mission
- Commitment to Regent’s core values of Excellence, Innovation, and Integrity