What are the responsibilities and job description for the Help Desk Technician position at ReGenerating Solutions, Inc?
ReGenerating Solutions, Inc. a technology consulting firm located in Fairfield, CT, is looking for several candidates to enhance its help desk support team. Manager and entry level positions are available. Positions require a BS degree and individuals who are a motivated self-starter with good communication skills. Responsibilities will include assisting and handling support calls from clients and create the initial ticket. Entry level positions will resolve all Level I end-user problems over the phone; pass all Level II requests to a Level II; Handle computer repair and installation of business technology equipment. Manager position will oversee helpdesk opperations and all aspects of client support and system design.
Employee benefits package. EOE
Job Type: Full-time
Pay: $20.00 - $50.00 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Education:
- Bachelor's (Preferred)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Salary : $20 - $50